From jscholtz@darpa.mil Sun Jun 18 19:59:06 2000 Received: from mailgate1.darpa.mil (mailgate1.darpa.mil [192.5.18.61]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id TAA22820 for ; Sun, 18 Jun 2000 19:59:04 -0400 (EDT) Received: from mailhub1.darpa.mil (mailhub1.darpa.mil [158.63.2.41]) by mailgate1.darpa.mil (8.9.1/8.9.1) with ESMTP id TAA15640; Sun, 18 Jun 2000 19:56:36 -0400 (EDT) Received: from msx-smtp2.darpa.mil (msx-smtp2.darpa.mil [158.63.2.67]) by mailhub1.darpa.mil (8.9.1/8.9.1) with ESMTP id TAA02570; Sun, 18 Jun 2000 19:58:01 -0400 (EDT) Received: by msx-smtp2.darpa.mil with Internet Mail Service (5.5.2448.0) id ; Sun, 18 Jun 2000 19:58:00 -0400 Message-ID: <710D81DA3E12D411B5F600805FEA5EC2325F4F@msx-8.darpa.mil> From: jscholtz To: "'Gary PERLMAN'" , "nevans(contr-ito)" Cc: jcthomas@us.ibm.com, jscholtz Subject: RE: Universal Usabilty Conference - possible schedule conflict Date: Sun, 18 Jun 2000 19:57:58 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="windows-1252" Status: RO We will try - -Jean -----Original Message----- From: Gary PERLMAN [mailto:perlman@turing.acm.org] Sent: None To: nevans@snap.org Cc: jcthomas@us.ibm.com; jscholtz@darpa.mil Subject: Re: Universal Usabilty Conference - possible schedule conflict Thanks. I have a possible schedule conflict because the Psychonomics Conference will be in New Orleans that week. Can I request to present on the 16th? Gary > > > > We are happy to inform you that your paper (or poster) has been accepted > for presentation at the Conference on Universal Usability to be held in > Arlington, Virginia, November 16th and 17th 2000. Your work was chosen > out of many because of its relevance, quality, and clarity. > Congratulations! > > In addition, your paper (8 page limit) or poster (2 page limit) will be > published in the Proceedings. Please make sure that you have camera ready > copy, along with a signed copyright release form to ACM Headquarters by > August 15th, 2000. Please see > http://www.acm.org/sigs/sigchi/chipubform/ > for additional information regarding format. > > At the conference, we will be providing laptop projection and a VHS video > player for papers only. If you wish to use a laptop, please make sure that > you bring one along with American plugs and transformers (AC 60 CPS, 110 > volts). It is not safe to assume that we will have a laptop with the > proper software configuration you would need to run your demo or slide > show, so it is safest to bring your own machine. > > Please take the time to make sure that any visuals that you use are > legible. In addition, we ask that you present in "International English." > This means that we ask you to avoid unnecessarily obscure words, overly > convoluted sentence structures, or allusions to the details of American > sports, personalities, institutions, etc. that might be unknown to an > international audience. Below you will find a summary of reviewer > comments. Although you are not required to make changes based on these > comments, you would do well to consider them seriously. We also highly > recommend that you or a colleague carefully proofread your final paper > before sending it in. (In other words, running a spell-check is not > sufficient). > > Please e-mail either John Thomas (jcthomas@us.ibm.com) or Jean Scholtz > (jscholtz@darpa.mil) if you have any questions. > > Again, congratulations on having your contribution accepted and we look > forward to meeting you at the conference! > > Sincerely, > > John Thomas > Jean Scholtz > > > > ____________________________________Review > Form_______________________________ > > > Paper, Poster or Panel Title: The FirstSearch User Interface Architecture: > Universal Access for any User, in many > Languages, > on any Platform_ > > > > Submission type > __x_ Paper > ____ Poster > _____ Panel > > > > 1. Briefly summarize the paper, poster, or panel: > > The paper describes the requirements and architecture of > FirstSearch (multi- > lingual, multi-platform) service by OCLC. The modular approach > partitions > the specification of the interface into "orthogonal" components: > > platform-specific, language-specific, and language/platform > independent. > The user interface in the form of HTML pages is generated > dynamically > from the specification. > > > For the following questions give the average score from the reviewers: > 5 is high 1 is low > > 2. Relevancy to conference _____5____ [1-5] > > > > > 3. Technical Quality ___4.67____[1-5] > Comments: > > > > For panels only, please comment on the suitability of > the > moderator, panel members to address the issue before the panel: ____ > [1-5] > Comments: > > > > 4. Quality of writing __5____[1-5] > Comments: > > > > For a poster, please comment on the suitability of the > material for a poster: ____[1-5] > Comments: > > 5. Overall Rating: (average)______5_________ > 5 definitely accept > 4 possibly accept > 3 neutral > 2 would not accept > 1 definitely not acceptable > > Comments to authors: > > The paper is somewhat FirstSearch-centric. A wider look at the problems of > universal usability and comparison to other systems would be a help. > Also, probably due to the date when this work started there's no mention of > XML or XSL > technologies as an approach to this problem. The reader is left curious to > know what the > authors' approach would be if starting out today, or how to take advantage > of some of > these newer technologies. Nonetheless this is a serious piece of work and > should be > of interest to the conference audience. > > > This is an excellent paper?it talks about the user issues, the technical > issues, ties everything together nicely, and is very well-written. > Nancy Evans > Digital Systems International Corporation > 4301 N. Fairfax Dr. , Suite 725 > Arlington, VA 22203 > (703) 522-6067 Extension 102 > (703) 522-3888 (fax) > E-Mail: nevans@snap.org > > From nevans@snap.org Thu Jun 15 13:13:13 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id NAA08854 for ; Thu, 15 Jun 2000 13:13:12 -0400 (EDT) Received: from mailgate1.darpa.mil (mailgate1.darpa.mil [192.5.18.61]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id NAA36434 for ; Thu, 15 Jun 2000 13:13:11 -0400 Received: from mailhub1.darpa.mil (mailhub1.darpa.mil [158.63.2.41]) by mailgate1.darpa.mil (8.9.1/8.9.1) with ESMTP id NAA28979 for ; Thu, 15 Jun 2000 13:11:08 -0400 (EDT) Received: from msx-smtp2.darpa.mil (msx-smtp2.darpa.mil [158.63.2.67]) by mailhub1.darpa.mil (8.9.1/8.9.1) with ESMTP id NAA09093 for ; Thu, 15 Jun 2000 13:12:32 -0400 (EDT) Received: by MSX-SMTP2 with Internet Mail Service (5.5.2448.0) id ; Thu, 15 Jun 2000 13:14:50 -0400 Message-ID: <71FB3F91A596D211960208002BB91BA3E262EA@msx-4.darpa.mil> From: "nevans(contr-ito)" To: "'perlman@acm.org'" Subject: Universal Usabilty Conference Date: Thu, 15 Jun 2000 13:14:43 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="iso-8859-1" Status: RO We are happy to inform you that your paper (or poster) has been accepted for presentation at the Conference on Universal Usability to be held in Arlington, Virginia, November 16th and 17th 2000. Your work was chosen out of many because of its relevance, quality, and clarity. Congratulations! In addition, your paper (8 page limit) or poster (2 page limit) will be published in the Proceedings. Please make sure that you have camera ready copy, along with a signed copyright release form to ACM Headquarters by August 15th, 2000. Please see http://www.acm.org/sigs/sigchi/chipubform/ for additional information regarding format. At the conference, we will be providing laptop projection and a VHS video player for papers only. If you wish to use a laptop, please make sure that you bring one along with American plugs and transformers (AC 60 CPS, 110 volts). It is not safe to assume that we will have a laptop with the proper software configuration you would need to run your demo or slide show, so it is safest to bring your own machine. Please take the time to make sure that any visuals that you use are legible. In addition, we ask that you present in "International English." This means that we ask you to avoid unnecessarily obscure words, overly convoluted sentence structures, or allusions to the details of American sports, personalities, institutions, etc. that might be unknown to an international audience. Below you will find a summary of reviewer comments. Although you are not required to make changes based on these comments, you would do well to consider them seriously. We also highly recommend that you or a colleague carefully proofread your final paper before sending it in. (In other words, running a spell-check is not sufficient). Please e-mail either John Thomas (jcthomas@us.ibm.com) or Jean Scholtz (jscholtz@darpa.mil) if you have any questions. Again, congratulations on having your contribution accepted and we look forward to meeting you at the conference! Sincerely, John Thomas Jean Scholtz ____________________________________Review Form_______________________________ Paper, Poster or Panel Title: The FirstSearch User Interface Architecture: Universal Access for any User, in many Languages, on any Platform_ Submission type __x_ Paper ____ Poster _____ Panel 1. Briefly summarize the paper, poster, or panel: The paper describes the requirements and architecture of FirstSearch (multi- lingual, multi-platform) service by OCLC. The modular approach partitions the specification of the interface into "orthogonal" components: platform-specific, language-specific, and language/platform independent. The user interface in the form of HTML pages is generated dynamically from the specification. For the following questions give the average score from the reviewers: 5 is high 1 is low 2. Relevancy to conference _____5____ [1-5] 3. Technical Quality ___4.67____[1-5] Comments: For panels only, please comment on the suitability of the moderator, panel members to address the issue before the panel: ____ [1-5] Comments: 4. Quality of writing __5____[1-5] Comments: For a poster, please comment on the suitability of the material for a poster: ____[1-5] Comments: 5. Overall Rating: (average)______5_________ 5 definitely accept 4 possibly accept 3 neutral 2 would not accept 1 definitely not acceptable Comments to authors: The paper is somewhat FirstSearch-centric. A wider look at the problems of universal usability and comparison to other systems would be a help. Also, probably due to the date when this work started there's no mention of XML or XSL technologies as an approach to this problem. The reader is left curious to know what the authors' approach would be if starting out today, or how to take advantage of some of these newer technologies. Nonetheless this is a serious piece of work and should be of interest to the conference audience. This is an excellent paper?it talks about the user issues, the technical issues, ties everything together nicely, and is very well-written. Nancy Evans Digital Systems International Corporation 4301 N. Fairfax Dr. , Suite 725 Arlington, VA 22203 (703) 522-6067 Extension 102 (703) 522-3888 (fax) E-Mail: nevans@snap.org From perlman@turing.acm.org Thu Jul 6 11:51:47 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id LAA30163 for ; Thu, 6 Jul 2000 11:51:46 -0400 (EDT) Received: from turing.acm.org ([199.222.69.20]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id LAA55314 for ; Thu, 6 Jul 2000 11:51:45 -0400 Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id LAA07284; Thu, 6 Jul 2000 11:51:43 -0400 (EDT) From: Gary PERLMAN Message-Id: <200007061551.LAA07284@turing.acm.org> Subject: Re: Call for Student Fellows for ACM's CUU To: joanna@dgp.toronto.edu (Joanna McGrenere) Date: Thu, 6 Jul 100 11:51:42 -0400 (EDT) Cc: brad_m@unity.ncsu.edu, director@hcibib.org In-Reply-To: <39649DE3.99131A4@dgp.toronto.edu> from "Joanna McGrenere" at Jul 6, 0 10:55:31 am X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: O I don't mean to be a grump, but this project seems like the wrong approach. There are several subcollections in the HCI Bibliography (accessibility, multicultural, etc.) and I think it makes much more sense to integrate resources into one that is already widely used. Also, it is ironic that your prototype site: http://www4.ncsu.edu/~brad_m/UUGuide/ fails the Bobby test for accessibility and it does not specify a language (e.g., "en") in the HTML. So, it seems like a sites for universal usability by fully-sighted English speakers. Gary Perlman > Dear CUU authors, > > This note is a request for you to distribute the Call for Student > Fellows. > > Student Fellows are an integral part of ACM's Conference on Universal > Usability. Not only will these students assist at the conference itself, > they will also be involved in a substantial effort prior to the > conference to create a web resource on universal usability. > > Our goal at the moment is to distribute the Call for Student Fellows as > widely as possible. We are hoping for a diverse representation of > students -- diverse in terms of gender, ethnic background, abilities > etc. > > The text version of this call can be found below. It can also be found > on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html > > Being authors of CUU papers, posters, and panels, our hope is that you > may know of appropriate students. The deadline for applications -- July > 15th -- is fast approaching. Please spread the word about this > opportunity as widely as possible. > > Thank you very much for your assistance, > Joanna > > Joanna McGrenere > Student Fellows Co-Chair > > ------------------------------------------ > 2nd Call for Student Fellows > for > ACM's Conference on Universal Usability > > We are looking for at least an additional 15 enthusiastic graduate > students who have a keen interest in universal usability to help out > with CUU 2000. Student fellows will receive partial support to attend > the conference: free registration to the conference, shared > accommodations for 2-3 nights, some meals, and a travel stipend (at > least $300 against receipts) dependent on distance of travel. > > This student volunteer program is somewhat unusual in that participation > begins well before the conference. The goal is for the student fellows > to assist in the construction of a website that is a comprehensive > resource on universal usability. We have tentatively entitled our > resource UUGuide. > > Gary Perlman's HCIBIB and Keith Instone's > Usable Web are excellent examples of this type > of resource, except that our site is devoted entirely to universal > usability. > > With the assistance of 3 students, we have already begun this exciting > project. We have created a taxonomy of universal usability and have > begun to populate the taxonomy with links to relevant web sites. Check > out our UUGuide prototype to > see the progress we've made! > > Our goal is to continue to add content to the resource so that it is > operational by mid September. In addition to adding content, we are open > to suggestions of expanding UUGuide to include, for example, discussion > forums, position papers, or anything else that would add to the > usefulness of the resource. > > Participation in this exciting project requires a fair amount of > commitment given the extraordinarily high-profile and international > nature of the conference and the broad computing representation involved > in the overall effort. Student fellows will be expected to spend > approximately 10 to 15 hours on the web resource spread over the months > of July, August, and September. In addition to the pre-conference > website construction, student fellows will be expected to assist at the > conference with, for example, registration, the press room, the e-mail > room, childcare arrangements, and video/audio setup. > > Full-time graduate students and upperclass undergraduate students in > computer science, ergonomics, technical communication, psychology, > engineering, instructional technology, human-computer interaction, > graphic design, and related areas are encouraged to apply. Web > development skills are an asset but are not necessary as we have a > webmaster available to work with the students. Applications will be > accepted through July 15th. > > Application Directions for Fellowships > > To apply for a Universal Usability Student Fellowship, please send the > following information to the address below: > > * your name > * school > * major field of study > * year in school > * your phone number > * your addresses (both regular mail and e-mail) > * a 200- to 300-word statement about the nature of your interest in > universal usability > > We prefer that you apply by e-mail. Applications should be sent to > joanna@dgp.toronto.edu. If you do not have access to e-mail, send your > postal application to: > > Joanna McGrenere, Student Fellows Co-Chair > University of Toronto > 10 Kings College Road, Room 4306 > Toronto, ON, M5S 3G4 > Canada > > Additional Questions > > If you have questions regarding any aspect of student participation in > the conference, please contact Joanna McGrenere, Student Coordinator, at > joanna@dgp.toronto.edu or 416-978-1532. > > > > From brad_m@unity.ncsu.edu Thu Jul 6 15:13:42 2000 Received: from mail2.bna.bellsouth.net (mail2.bna.bellsouth.net [205.152.150.14]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id PAA10020 for ; Thu, 6 Jul 2000 15:13:41 -0400 (EDT) Received: from [204.84.244.186] ([204.84.247.211]) by mail2.bna.bellsouth.net (3.3.5alt/0.75.2) with ESMTP id PAA00488; Thu, 6 Jul 2000 15:15:18 -0400 (EDT) Mime-Version: 1.0 X-Sender: brad_m@pop-in.ncsu.edu Message-Id: In-Reply-To: <200007061551.LAA07284@turing.acm.org> References: <200007061551.LAA07284@turing.acm.org> Date: Thu, 6 Jul 2000 15:20:48 -0500 To: Gary PERLMAN , joanna@dgp.toronto.edu (Joanna McGrenere) From: Brad Mehlenbacher Subject: Re: Call for Student Fellows for ACM's CUU Cc: director@hcibib.org, Listserv Usability Content-Type: text/plain; charset="us-ascii" ; format="flowed" Status: RO Hi Gary, all, I don't take this to be a grumpy position at all, but I do see it as premature in several ways. Excellent resources like the HCIBib site, I believe, are going to ultimately account for developments in HCI that focus on universal usability, but right now they don't. This probably has much more their scope and bibliographic nature than it does with their political or social intentions. That is, I haven't tended to be that interested in HCI's assessibility or "social milieux for computing" cross-references in the past (and I've done social implications of technology research!), precisely because the HCIBib focuses my attention on other HCI issues that seem broader in the light of the entire database. But, and I'm perhaps over-interpreting Ben's perspective towards universal usability, uu is MUCH more than accessibility or even multicultural computing (my initial interpretations of multicultural literatures, e.g., is that they're very commercially oriented and tend also be be Americentric perhaps only accidentally). Getting the student fellows, representing some of the very audiences we're interested in addressing, accounting for, designing with and for, to focus on their own website strikes me then as critical, at least in the initial stages. And this of course will necessitate them learning about the existing tools, like Bobby which being a Canadian I couldn't help running on what we'd put up in the early stages :-). You're forgetting you're an expert user and don't represent much of the mainstream computing population here ;-). Besides, isn't it more exciting for the fellows to be working on something with a "grassroots" flavor to it than on something that becomes one of "several subcollections in the HCI Bibliography" (even if that's where it ultimately ends up going.) But then maybe now I'm being a grump. Cheers, Brad. At 11:51 AM -0400 7/6/00, Gary PERLMAN wrote: >I don't mean to be a grump, but this project seems like >the wrong approach. There are several subcollections >in the HCI Bibliography (accessibility, multicultural, etc.) >and I think it makes much more sense to integrate >resources into one that is already widely used. > >Also, it is ironic that your prototype site: > http://www4.ncsu.edu/~brad_m/UUGuide/ >fails the Bobby test for accessibility and >it does not specify a language (e.g., "en") in the HTML. >So, it seems like a sites for universal usability >by fully-sighted English speakers. > >Gary Perlman > >> Dear CUU authors, >> >> This note is a request for you to distribute the Call for Student >> Fellows. >> >> Student Fellows are an integral part of ACM's Conference on Universal >> Usability. Not only will these students assist at the conference itself, >> they will also be involved in a substantial effort prior to the >> conference to create a web resource on universal usability. >> >> Our goal at the moment is to distribute the Call for Student Fellows as >> widely as possible. We are hoping for a diverse representation of >> students -- diverse in terms of gender, ethnic background, abilities >> etc. >> >> The text version of this call can be found below. It can also be found >> on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html >> >> Being authors of CUU papers, posters, and panels, our hope is that you >> may know of appropriate students. The deadline for applications -- July >> 15th -- is fast approaching. Please spread the word about this >> opportunity as widely as possible. >> >> Thank you very much for your assistance, >> Joanna >> >> Joanna McGrenere >> Student Fellows Co-Chair >> >> ------------------------------------------ >> 2nd Call for Student Fellows >> for >> ACM's Conference on Universal Usability >> >> We are looking for at least an additional 15 enthusiastic graduate >> students who have a keen interest in universal usability to help out > > with CUU 2000. Student fellows will receive partial support to attend >> the conference: free registration to the conference, shared >> accommodations for 2-3 nights, some meals, and a travel stipend (at >> least $300 against receipts) dependent on distance of travel. >> >> This student volunteer program is somewhat unusual in that participation >> begins well before the conference. The goal is for the student fellows >> to assist in the construction of a website that is a comprehensive >> resource on universal usability. We have tentatively entitled our >> resource UUGuide. >> >> Gary Perlman's HCIBIB and Keith Instone's >> Usable Web are excellent examples of this type >> of resource, except that our site is devoted entirely to universal > > usability. > > > > With the assistance of 3 students, we have already begun this exciting > > project. We have created a taxonomy of universal usability and have > > begun to populate the taxonomy with links to relevant web sites. Check >> out our UUGuide prototype to >> see the progress we've made! >> >> Our goal is to continue to add content to the resource so that it is >> operational by mid September. In addition to adding content, we are open >> to suggestions of expanding UUGuide to include, for example, discussion >> forums, position papers, or anything else that would add to the >> usefulness of the resource. >> >> Participation in this exciting project requires a fair amount of >> commitment given the extraordinarily high-profile and international >> nature of the conference and the broad computing representation involved >> in the overall effort. Student fellows will be expected to spend >> approximately 10 to 15 hours on the web resource spread over the months >> of July, August, and September. In addition to the pre-conference >> website construction, student fellows will be expected to assist at the >> conference with, for example, registration, the press room, the e-mail >> room, childcare arrangements, and video/audio setup. >> >> Full-time graduate students and upperclass undergraduate students in >> computer science, ergonomics, technical communication, psychology, >> engineering, instructional technology, human-computer interaction, >> graphic design, and related areas are encouraged to apply. Web >> development skills are an asset but are not necessary as we have a >> webmaster available to work with the students. Applications will be >> accepted through July 15th. >> >> Application Directions for Fellowships >> >> To apply for a Universal Usability Student Fellowship, please send the >> following information to the address below: >> >> * your name >> * school >> * major field of study >> * year in school >> * your phone number >> * your addresses (both regular mail and e-mail) >> * a 200- to 300-word statement about the nature of your interest in >> universal usability >> >> We prefer that you apply by e-mail. Applications should be sent to >> joanna@dgp.toronto.edu. If you do not have access to e-mail, send your >> postal application to: >> >> Joanna McGrenere, Student Fellows Co-Chair >> University of Toronto >> 10 Kings College Road, Room 4306 >> Toronto, ON, M5S 3G4 >> Canada >> >> Additional Questions >> >> If you have questions regarding any aspect of student participation in >> the conference, please contact Joanna McGrenere, Student Coordinator, at >> joanna@dgp.toronto.edu or 416-978-1532. >> >> >> >> -- ............................................... Dr. Brad Mehlenbacher Technical Communication | NC State | Raleigh, NC 27695-8105 919.515.4105 (ph) | 919.515.6071 (fx) brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m I'm a princess and I have a wand. It's in my closet. Eleanor, 6 ...................................................................... From perlman@turing.acm.org Thu Jul 6 16:00:14 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id QAA10239 for ; Thu, 6 Jul 2000 16:00:13 -0400 (EDT) Received: from turing.acm.org ([199.222.69.20]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id QAA31786 for ; Thu, 6 Jul 2000 16:00:13 -0400 Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id QAA11303; Thu, 6 Jul 2000 16:00:10 -0400 (EDT) From: Gary PERLMAN Message-Id: <200007062000.QAA11303@turing.acm.org> Subject: Re: Call for Student Fellows for ACM's CUU To: brad_m@unity.ncsu.edu (Brad Mehlenbacher) Date: Thu, 6 Jul 100 16:00:10 -0400 (EDT) Cc: joanna@dgp.toronto.edu, director@hcibib.org, usability@listserv.ncsu.edu In-Reply-To: from "Brad Mehlenbacher" at Jul 6, 0 03:20:48 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: O BTW, I was born and raised in Montreal. I think there are opportunities for cooperation. The sites presents this classification scheme: User Communities Computer Literacy training or education with technology, platform- and application-specific familiarity, adaptability, problem solving, novice or expert Domain Literacy knowledge of application area, education, testing capability, accredited expertise Textual Literacy ESL/International, reading-level, verbal ability Cognitive intelligence scores, testing ability, educational level Physical ambulatory, haptic, visual, auditory Chronological children through seniors Economic low- through high-income Individual and Personality Differences affective, motivation through disinterested, unengaged Geographic and Sub-Cultural Issues rural, low population through urban, concentrated population Hardware & Software Adaptive and Adaptable Software Systems High and Low Bandwidth Connection Fast and Slow Processors Monitors and Peripheral Devices Online Help and User Assistance Technologies Multimodal Interactions and Media Conversion visual, audio, speech, haptic Version Evolution, Compatibility, and Portability Social & Organizational Systems Professional Accountability and Authority Public Participation in Technology Design and Implementation Privacy, Security, and Rights of the Individual Workplace and the Home Government and Market Ownership of Technological Policy Persuasive and Affective Roles for Computing Professionals Ethical Issues Civic Systems and Online Communities Developing Countries and Cultural Issues Legal Issues and Intellectual Property Approach & Method Quantitative and Qualitative Automatable Metrics Observer Intrusion and Participant Involvement Design and Theory Summative and Formative Evaluation Expert Reviews and Usability Testing Guidelines Documents and Processes Participatory Design These are not orthogonal (I realize that no one was saying that they are), but the first case I looked at: Approach & Method : Participatory Design has a paper by Guy Boy, which contains a cross-reference to: User Communities : Individual and Personality Differences but the paper does not appear there. The way the HCIBIB organizes internet resources, resources would be extracted from a database and show up in all relevant categories and subcategories. For example, the UI4ALL conference appears on the SIGCAPH link page under papers, and on the SIGCHI Intercultural page under resources. Ideally, there would be a way to merge the above classification scheme to be able to merge into the HCI Bibliography for search, and into existing and future "views", even one like on: http://www4.ncsu.edu/~brad_m/UUGuide/approach.html (although one that was more accessible). Consider the paper I referred to above: http://www.hcibib.org/gs.cgi?word=checked&terms=C.CHI.96.2.87 In the HCIBIB, this is stored as: %M C.CHI.96.2.87 %T The Group Elicitation Method for Participatory Design and Usability Testing %S INTERACTIVE POSTERS: Designing and Evaluating Interfaces and Systems %A Guy A. Boy %B Proceedings of ACM CHI 96 Conference on Human Factors in Computing Systems %D 1996 %V 2 %P 87-88 %K Knowledge elicitation, Participatory design, Decision support systems, Evaluation, Methodology %W http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm %X This short paper presents the Group Elicitation Method (GEM), a brainwriting technique augmented by a decision support system for participatory design and usability testing. GEM has been successfully used in four industrial projects to elicit knowledge from users, management and designers. In particular, in three of them it was used to elicit end-users' knowledge for the design of new user interfaces. This short paper discusses the properties of such a method and the lessons learned. Now, compare that to what is on the Approach & Method page: [Description] Boy, G. A. (1996) The Group Elicitation Method for Participatory Design and Usability Testing. [Audience] Practitioners, Researchers. [Keywords] Knowledge elicitation, participatory design, decision support systems, evaluation, methodology. [Details] This short paper presents the Group Elicitation Method (GEM), which is a technique used for participatory design and user testing. The technique has been designed to moderate the personal and professional differences between individuals involved in system design. [Location] http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm [Related Universal Usability Categories] Approach and Method (Expert Reviews and Usability Testing), User Communities (Individual and Personality Differences) [KM]. The value-added is: [Audience] [UU Categories] Some imformation has been removed (part of the abstract, publication information), but most of the entry is a duplication of part of an existing online entry. This strikes me as a waste of time. I think a better approach would be to add the value added to existing entries. Of course, not all entries that people might like to include are online, but that can be addressed by (1) adding the entries so they ARE online, or (2) adding whole new categories of items (e.g., thre HFES ITG newsletter). I do not have a method for annotation right now, but the HCIBIB is set up for it because each record has a unique identifier (e.g., C.CHI.96.2.87) and these identifiers could be used to "join" annotations with records, either offline to build summary pages, or in real time for a search. I honestly think that integrating into something that is a well-used service and database will mean the difference between an effort that is fun but ultimately fruitless and one that can have enduring worth. I realize that I am volunteering a bunch of time, but I am willing to: * set up a method to add [audience] and [category] information, beyond the current initial entry form: http://www.acm.org/~perlman/suggest.cgi?K=intercultural:books * get the bibliographic information for all resources into the HCIBIB, somehow * help generate views like those on the site: http://www4.ncsu.edu/~brad_m/UUGuide/approach.html from the data in the HCI Bibliography (with the caveat that descriptions and keywords might be full abstracts). What do you think? > Hi Gary, all, > > I don't take this to be a grumpy position at all, but I do see it as > premature in several ways. Excellent resources like the HCIBib site, > I believe, are going to ultimately account for developments in HCI > that focus on universal usability, but right now they don't. This > probably has much more their scope and bibliographic nature than it > does with their political or social intentions. That is, I haven't > tended to be that interested in HCI's assessibility or "social > milieux for computing" cross-references in the past (and I've done > social implications of technology research!), precisely because the > HCIBib focuses my attention on other HCI issues that seem broader in > the light of the entire database. But, and I'm perhaps > over-interpreting Ben's perspective towards universal usability, uu > is MUCH more than accessibility or even multicultural computing (my > initial interpretations of multicultural literatures, e.g., is that > they're very commercially oriented and tend also be be Americentric > perhaps only accidentally). > > Getting the student fellows, representing some of the very audiences > we're interested in addressing, accounting for, designing with and > for, to focus on their own website strikes me then as critical, at > least in the initial stages. And this of course will necessitate them > learning about the existing tools, like Bobby which being a Canadian > I couldn't help running on what we'd put up in the early stages :-). > You're forgetting you're an expert user and don't represent much of > the mainstream computing population here ;-). > > Besides, isn't it more exciting for the fellows to be working on > something with a "grassroots" flavor to it than on something that > becomes one of "several subcollections in the HCI Bibliography" (even > if that's where it ultimately ends up going.) > > But then maybe now I'm being a grump. Cheers, Brad. > > At 11:51 AM -0400 7/6/00, Gary PERLMAN wrote: > >I don't mean to be a grump, but this project seems like > >the wrong approach. There are several subcollections > >in the HCI Bibliography (accessibility, multicultural, etc.) > >and I think it makes much more sense to integrate > >resources into one that is already widely used. > > > >Also, it is ironic that your prototype site: > > http://www4.ncsu.edu/~brad_m/UUGuide/ > >fails the Bobby test for accessibility and > >it does not specify a language (e.g., "en") in the HTML. > >So, it seems like a sites for universal usability > >by fully-sighted English speakers. > > > >Gary Perlman > > > >> Dear CUU authors, > >> > >> This note is a request for you to distribute the Call for Student > >> Fellows. > >> > >> Student Fellows are an integral part of ACM's Conference on Universal > >> Usability. Not only will these students assist at the conference itself, > >> they will also be involved in a substantial effort prior to the > >> conference to create a web resource on universal usability. > >> > >> Our goal at the moment is to distribute the Call for Student Fellows as > >> widely as possible. We are hoping for a diverse representation of > >> students -- diverse in terms of gender, ethnic background, abilities > >> etc. > >> > >> The text version of this call can be found below. It can also be found > >> on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html > >> > >> Being authors of CUU papers, posters, and panels, our hope is that you > >> may know of appropriate students. The deadline for applications -- July > >> 15th -- is fast approaching. Please spread the word about this > >> opportunity as widely as possible. > >> > >> Thank you very much for your assistance, > >> Joanna > >> > >> Joanna McGrenere > >> Student Fellows Co-Chair > >> > >> ------------------------------------------ > >> 2nd Call for Student Fellows > >> for > >> ACM's Conference on Universal Usability > >> > >> We are looking for at least an additional 15 enthusiastic graduate > >> students who have a keen interest in universal usability to help out > > > with CUU 2000. Student fellows will receive partial support to attend > >> the conference: free registration to the conference, shared > >> accommodations for 2-3 nights, some meals, and a travel stipend (at > >> least $300 against receipts) dependent on distance of travel. > >> > >> This student volunteer program is somewhat unusual in that participation > >> begins well before the conference. The goal is for the student fellows > >> to assist in the construction of a website that is a comprehensive > >> resource on universal usability. We have tentatively entitled our > >> resource UUGuide. > >> > >> Gary Perlman's HCIBIB and Keith Instone's > >> Usable Web are excellent examples of this type > >> of resource, except that our site is devoted entirely to universal > > > usability. > > > > > > With the assistance of 3 students, we have already begun this exciting > > > project. We have created a taxonomy of universal usability and have > > > begun to populate the taxonomy with links to relevant web sites. Check > >> out our UUGuide prototype to > >> see the progress we've made! > >> > >> Our goal is to continue to add content to the resource so that it is > >> operational by mid September. In addition to adding content, we are open > >> to suggestions of expanding UUGuide to include, for example, discussion > >> forums, position papers, or anything else that would add to the > >> usefulness of the resource. > >> > >> Participation in this exciting project requires a fair amount of > >> commitment given the extraordinarily high-profile and international > >> nature of the conference and the broad computing representation involved > >> in the overall effort. Student fellows will be expected to spend > >> approximately 10 to 15 hours on the web resource spread over the months > >> of July, August, and September. In addition to the pre-conference > >> website construction, student fellows will be expected to assist at the > >> conference with, for example, registration, the press room, the e-mail > >> room, childcare arrangements, and video/audio setup. > >> > >> Full-time graduate students and upperclass undergraduate students in > >> computer science, ergonomics, technical communication, psychology, > >> engineering, instructional technology, human-computer interaction, > >> graphic design, and related areas are encouraged to apply. Web > >> development skills are an asset but are not necessary as we have a > >> webmaster available to work with the students. Applications will be > >> accepted through July 15th. > >> > >> Application Directions for Fellowships > >> > >> To apply for a Universal Usability Student Fellowship, please send the > >> following information to the address below: > >> > >> * your name > >> * school > >> * major field of study > >> * year in school > >> * your phone number > >> * your addresses (both regular mail and e-mail) > >> * a 200- to 300-word statement about the nature of your interest in > >> universal usability > >> > >> We prefer that you apply by e-mail. Applications should be sent to > >> joanna@dgp.toronto.edu. If you do not have access to e-mail, send your > >> postal application to: > >> > >> Joanna McGrenere, Student Fellows Co-Chair > >> University of Toronto > >> 10 Kings College Road, Room 4306 > >> Toronto, ON, M5S 3G4 > >> Canada > >> > >> Additional Questions > >> > >> If you have questions regarding any aspect of student participation in > >> the conference, please contact Joanna McGrenere, Student Coordinator, at > >> joanna@dgp.toronto.edu or 416-978-1532. > >> > >> > >> > >> > > -- > ............................................... > Dr. Brad Mehlenbacher > Technical Communication | NC State | Raleigh, NC 27695-8105 > 919.515.4105 (ph) | 919.515.6071 (fx) > brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m > > I'm a princess and I have a wand. It's in my closet. Eleanor, 6 > ...................................................................... > From ben@cs.umd.edu Thu Jul 6 21:52:11 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id VAA15684 for ; Thu, 6 Jul 2000 21:52:10 -0400 (EDT) Received: from envoy.cs.umd.edu (envoy.cs.umd.edu [128.8.130.251]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id VAA50432 for ; Thu, 6 Jul 2000 21:52:09 -0400 Received: by envoy.cs.umd.edu with Internet Mail Service (5.5.2650.21) id ; Thu, 6 Jul 2000 21:53:49 -0400 Message-ID: From: "Shneiderman, Ben" To: "'Brad Mehlenbacher'" , Gary PERLMAN , joanna@dgp.toronto.edu Cc: director@hcibib.org, Listserv Usability Subject: HCI BIB & UUGuide Date: Thu, 6 Jul 2000 21:53:45 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: text/plain; charset="iso-8859-1" Status: RO Dear Gary, Brad and the rest of the gang, Very interesting discussion. I went back to look at Gary's excellent resources - and am happy to reiterate my appreciation and amazement at what Gary has done. I agree with Gary that having a central location for HCI info is important but I agree with Brad that Universal Usability does encompass issues that are not currently covered in the HCI BIB topics of accessibility and internationalization--> for example, design of web site to work well on high and low bandwidth networks, plasticity of design to work on a range of screen sizes, software architectures and data formats to minimize disruption from new versions, design of online help or tutorials, revising content to match the needs of different minorities or the elderly, etc. So I propose this way forward... For our conference Brad and the gang develop the UUGuide, which I believe will have more commentary and lists of non-web resources. However, Brad could assign 1 or 2 of the students to extracting a set of links that could be included in an HCI BIB topic called 'Universal Usability' - it would minimize overlap with accessibility and internationalization and help define this new territory. Does that work? -- Ben S -----Original Message----- From: Brad Mehlenbacher [mailto:brad_m@unity.ncsu.edu] Sent: Thursday, July 06, 2000 4:21 PM To: Gary PERLMAN; joanna@dgp.toronto.edu Cc: director@hcibib.org; Listserv Usability Subject: Re: Call for Student Fellows for ACM's CUU Hi Gary, all, I don't take this to be a grumpy position at all, but I do see it as premature in several ways. Excellent resources like the HCIBib site, I believe, are going to ultimately account for developments in HCI that focus on universal usability, but right now they don't. This probably has much more their scope and bibliographic nature than it does with their political or social intentions. That is, I haven't tended to be that interested in HCI's assessibility or "social milieux for computing" cross-references in the past (and I've done social implications of technology research!), precisely because the HCIBib focuses my attention on other HCI issues that seem broader in the light of the entire database. But, and I'm perhaps over-interpreting Ben's perspective towards universal usability, uu is MUCH more than accessibility or even multicultural computing (my initial interpretations of multicultural literatures, e.g., is that they're very commercially oriented and tend also be be Americentric perhaps only accidentally). Getting the student fellows, representing some of the very audiences we're interested in addressing, accounting for, designing with and for, to focus on their own website strikes me then as critical, at least in the initial stages. And this of course will necessitate them learning about the existing tools, like Bobby which being a Canadian I couldn't help running on what we'd put up in the early stages :-). You're forgetting you're an expert user and don't represent much of the mainstream computing population here ;-). Besides, isn't it more exciting for the fellows to be working on something with a "grassroots" flavor to it than on something that becomes one of "several subcollections in the HCI Bibliography" (even if that's where it ultimately ends up going.) But then maybe now I'm being a grump. Cheers, Brad. At 11:51 AM -0400 7/6/00, Gary PERLMAN wrote: >I don't mean to be a grump, but this project seems like >the wrong approach. There are several subcollections >in the HCI Bibliography (accessibility, multicultural, etc.) >and I think it makes much more sense to integrate >resources into one that is already widely used. > >Also, it is ironic that your prototype site: > http://www4.ncsu.edu/~brad_m/UUGuide/ >fails the Bobby test for accessibility and >it does not specify a language (e.g., "en") in the HTML. >So, it seems like a sites for universal usability >by fully-sighted English speakers. > >Gary Perlman > >> Dear CUU authors, >> >> This note is a request for you to distribute the Call for Student >> Fellows. >> >> Student Fellows are an integral part of ACM's Conference on Universal >> Usability. Not only will these students assist at the conference itself, >> they will also be involved in a substantial effort prior to the >> conference to create a web resource on universal usability. >> >> Our goal at the moment is to distribute the Call for Student Fellows as >> widely as possible. We are hoping for a diverse representation of >> students -- diverse in terms of gender, ethnic background, abilities >> etc. >> >> The text version of this call can be found below. It can also be found >> on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html >> >> Being authors of CUU papers, posters, and panels, our hope is that you >> may know of appropriate students. The deadline for applications -- July >> 15th -- is fast approaching. Please spread the word about this >> opportunity as widely as possible. >> >> Thank you very much for your assistance, >> Joanna >> >> Joanna McGrenere >> Student Fellows Co-Chair >> >> ------------------------------------------ >> 2nd Call for Student Fellows >> for >> ACM's Conference on Universal Usability >> >> We are looking for at least an additional 15 enthusiastic graduate >> students who have a keen interest in universal usability to help out > > with CUU 2000. Student fellows will receive partial support to attend >> the conference: free registration to the conference, shared >> accommodations for 2-3 nights, some meals, and a travel stipend (at >> least $300 against receipts) dependent on distance of travel. >> >> This student volunteer program is somewhat unusual in that participation >> begins well before the conference. The goal is for the student fellows >> to assist in the construction of a website that is a comprehensive >> resource on universal usability. We have tentatively entitled our >> resource UUGuide. >> >> Gary Perlman's HCIBIB and Keith Instone's >> Usable Web are excellent examples of this type >> of resource, except that our site is devoted entirely to universal > > usability. > > > > With the assistance of 3 students, we have already begun this exciting > > project. We have created a taxonomy of universal usability and have > > begun to populate the taxonomy with links to relevant web sites. Check >> out our UUGuide prototype to >> see the progress we've made! >> >> Our goal is to continue to add content to the resource so that it is >> operational by mid September. In addition to adding content, we are open >> to suggestions of expanding UUGuide to include, for example, discussion >> forums, position papers, or anything else that would add to the >> usefulness of the resource. >> >> Participation in this exciting project requires a fair amount of >> commitment given the extraordinarily high-profile and international >> nature of the conference and the broad computing representation involved >> in the overall effort. Student fellows will be expected to spend >> approximately 10 to 15 hours on the web resource spread over the months >> of July, August, and September. In addition to the pre-conference >> website construction, student fellows will be expected to assist at the >> conference with, for example, registration, the press room, the e-mail >> room, childcare arrangements, and video/audio setup. >> >> Full-time graduate students and upperclass undergraduate students in >> computer science, ergonomics, technical communication, psychology, >> engineering, instructional technology, human-computer interaction, >> graphic design, and related areas are encouraged to apply. Web >> development skills are an asset but are not necessary as we have a >> webmaster available to work with the students. Applications will be >> accepted through July 15th. >> >> Application Directions for Fellowships >> >> To apply for a Universal Usability Student Fellowship, please send the >> following information to the address below: >> >> * your name >> * school >> * major field of study >> * year in school >> * your phone number >> * your addresses (both regular mail and e-mail) >> * a 200- to 300-word statement about the nature of your interest in >> universal usability >> >> We prefer that you apply by e-mail. Applications should be sent to >> joanna@dgp.toronto.edu. If you do not have access to e-mail, send your >> postal application to: >> >> Joanna McGrenere, Student Fellows Co-Chair >> University of Toronto >> 10 Kings College Road, Room 4306 >> Toronto, ON, M5S 3G4 >> Canada >> >> Additional Questions >> >> If you have questions regarding any aspect of student participation in >> the conference, please contact Joanna McGrenere, Student Coordinator, at >> joanna@dgp.toronto.edu or 416-978-1532. >> >> >> >> -- ............................................... Dr. Brad Mehlenbacher Technical Communication | NC State | Raleigh, NC 27695-8105 919.515.4105 (ph) | 919.515.6071 (fx) brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m I'm a princess and I have a wand. It's in my closet. Eleanor, 6 ...................................................................... From owner-usability@listserv.ncsu.edu Thu Jul 6 22:21:31 2000 Received: from uni01ls.unity.ncsu.edu (uni01ls.unity.ncsu.edu [152.1.1.120]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id WAA15172 for ; Thu, 6 Jul 2000 22:21:30 -0400 (EDT) Received: from host (localhost [127.0.0.1]) by uni01ls.unity.ncsu.edu (8.8.4/US20May96) with SMTP id WAA17358; Thu, 6 Jul 2000 22:23:10 -0400 (EDT) Received: from turing.acm.org (turing.acm.org [199.222.69.20]) by uni01ls.unity.ncsu.edu (8.8.4/US20May96) with ESMTP id WAA17343 for ; Thu, 6 Jul 2000 22:23:06 -0400 (EDT) Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id WAA15137; Thu, 6 Jul 2000 22:21:19 -0400 (EDT) Message-Id: <200007070221.WAA15137@turing.acm.org> Date: Thu, 6 Jul 100 22:21:19 -0400 (EDT) Sender: owner-usability@listserv.ncsu.edu Precedence: bulk From: Gary PERLMAN To: ben@cs.umd.edu (Shneiderman, Ben) Cc: brad_m@unity.ncsu.edu, joanna@dgp.toronto.edu, director@hcibib.org, usability@listserv.ncsu.edu Subject: Re: HCI BIB & UUGuide In-Reply-To: from "Shneiderman, Ben" at Jul 6, 0 09:53:45 pm Content-Type: text X-Listprocessor-Version: 8.0 -- ListProcessor(tm) by CREN Status: O Hi Ben, My reply to Brad did not get to the usability list, but I subscribed and this should now go through. But I'll first reply to Ben's comments on Brad's comments. > but I agree with Brad that Universal Usability does encompass issues that > are not currently covered in the HCI BIB topics of accessibility and > internationalization--> for example, design of web site to work well on high > and low bandwidth networks, plasticity of design to work on a range of > screen sizes, software architectures and data formats to minimize disruption > from new versions, design of online help or tutorials, revising content to > match the needs of different minorities or the elderly, etc. So, let's get them into the HCI Bibliography. More on that later. > So I propose this way forward... For our conference Brad and the gang > develop the UUGuide, which I believe will have more commentary and lists of > non-web resources. However, Brad could assign 1 or 2 of the students to > extracting a set of links that could be included in an HCI BIB topic called > 'Universal Usability' - it would minimize overlap with accessibility and > internationalization and help define this new territory. > > Does that work? > > -- Ben S I'll help out (if asked) regardless, but I think that is the wrong approach. And here is my original reply: I think there are opportunities for cooperation. The sites presents this classification scheme: User Communities Computer Literacy training or education with technology, platform- and application-specific familiarity, adaptability, problem solving, novice or expert Domain Literacy knowledge of application area, education, testing capability, accredited expertise Textual Literacy ESL/International, reading-level, verbal ability Cognitive intelligence scores, testing ability, educational level Physical ambulatory, haptic, visual, auditory Chronological children through seniors Economic low- through high-income Individual and Personality Differences affective, motivation through disinterested, unengaged Geographic and Sub-Cultural Issues rural, low population through urban, concentrated population Hardware & Software Adaptive and Adaptable Software Systems High and Low Bandwidth Connection Fast and Slow Processors Monitors and Peripheral Devices Online Help and User Assistance Technologies Multimodal Interactions and Media Conversion visual, audio, speech, haptic Version Evolution, Compatibility, and Portability Social & Organizational Systems Professional Accountability and Authority Public Participation in Technology Design and Implementation Privacy, Security, and Rights of the Individual Workplace and the Home Government and Market Ownership of Technological Policy Persuasive and Affective Roles for Computing Professionals Ethical Issues Civic Systems and Online Communities Developing Countries and Cultural Issues Legal Issues and Intellectual Property Approach & Method Quantitative and Qualitative Automatable Metrics Observer Intrusion and Participant Involvement Design and Theory Summative and Formative Evaluation Expert Reviews and Usability Testing Guidelines Documents and Processes Participatory Design These are not orthogonal (I realize that no one was saying that they are), but the first case I looked at: Approach & Method : Participatory Design has a paper by Guy Boy, which contains a cross-reference to: User Communities : Individual and Personality Differences but the paper does not appear there. The way the HCIBIB organizes internet resources, resources would be extracted from a database and show up in all relevant categories and subcategories. For example, the UI4ALL conference appears on the SIGCAPH link page under papers, and on the SIGCHI Intercultural page under resources. Ideally, there would be a way to merge the above classification scheme to be able to merge into the HCI Bibliography for search, and into existing and future "views", even one like on: http://www4.ncsu.edu/~brad_m/UUGuide/approach.html (although one that was more accessible). Consider the paper I referred to above: http://www.hcibib.org/gs.cgi?word=checked&terms=C.CHI.96.2.87 In the HCIBIB, this is stored as: %M C.CHI.96.2.87 %T The Group Elicitation Method for Participatory Design and Usability Testing %S INTERACTIVE POSTERS: Designing and Evaluating Interfaces and Systems %A Guy A. Boy %B Proceedings of ACM CHI 96 Conference on Human Factors in Computing Systems %D 1996 %V 2 %P 87-88 %K Knowledge elicitation, Participatory design, Decision support systems, Evaluation, Methodology %W http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm %X This short paper presents the Group Elicitation Method (GEM), a brainwriting technique augmented by a decision support system for participatory design and usability testing. GEM has been successfully used in four industrial projects to elicit knowledge from users, management and designers. In particular, in three of them it was used to elicit end-users' knowledge for the design of new user interfaces. This short paper discusses the properties of such a method and the lessons learned. Now, compare that to what is on the Approach & Method page: [Description] Boy, G. A. (1996) The Group Elicitation Method for Participatory Design and Usability Testing. [Audience] Practitioners, Researchers. [Keywords] Knowledge elicitation, participatory design, decision support systems, evaluation, methodology. [Details] This short paper presents the Group Elicitation Method (GEM), which is a technique used for participatory design and user testing. The technique has been designed to moderate the personal and professional differences between individuals involved in system design. [Location] http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm [Related Universal Usability Categories] Approach and Method (Expert Reviews and Usability Testing), User Communities (Individual and Personality Differences) [KM]. The value-added is: [Audience] [UU Categories] Some imformation has been removed (part of the abstract, publication information), but most of the entry is a duplication of part of an existing online entry. This strikes me as a waste of time. I think a better approach would be to add the value added to existing entries. Of course, not all entries that people might like to include are online, but that can be addressed by (1) adding the entries so they ARE online, or (2) adding whole new categories of items (e.g., thre HFES ITG newsletter). I do not have a method for annotation right now, but the HCIBIB is set up for it because each record has a unique identifier (e.g., C.CHI.96.2.87) and these identifiers could be used to "join" annotations with records, either offline to build summary pages, or in real time for a search. I honestly think that integrating into something that is a well-used service and database will mean the difference between an effort that is fun but ultimately fruitless and one that can have enduring worth. I realize that I am volunteering a bunch of time, but I am willing to: * set up a method to add [audience] and [category] information, beyond the current initial entry form: http://www.acm.org/~perlman/suggest.cgi?K=intercultural:books * get the bibliographic information for all resources into the HCIBIB, somehow * help generate views like those on the site: http://www4.ncsu.edu/~brad_m/UUGuide/approach.html from the data in the HCI Bibliography (with the caveat that descriptions and keywords might be full abstracts). What do you think? > Hi Gary, all, > > I don't take this to be a grumpy position at all, but I do see it as > premature in several ways. Excellent resources like the HCIBib site, > I believe, are going to ultimately account for developments in HCI > that focus on universal usability, but right now they don't. This > probably has much more their scope and bibliographic nature than it > does with their political or social intentions. That is, I haven't > tended to be that interested in HCI's assessibility or "social > milieux for computing" cross-references in the past (and I've done > social implications of technology research!), precisely because the > HCIBib focuses my attention on other HCI issues that seem broader in > the light of the entire database. But, and I'm perhaps > over-interpreting Ben's perspective towards universal usability, uu > is MUCH more than accessibility or even multicultural computing (my > initial interpretations of multicultural literatures, e.g., is that > they're very commercially oriented and tend also be be Americentric > perhaps only accidentally). > > Getting the student fellows, representing some of the very audiences > we're interested in addressing, accounting for, designing with and > for, to focus on their own website strikes me then as critical, at > least in the initial stages. And this of course will necessitate them > learning about the existing tools, like Bobby which being a Canadian > I couldn't help running on what we'd put up in the early stages :-). > You're forgetting you're an expert user and don't represent much of > the mainstream computing population here ;-). > > Besides, isn't it more exciting for the fellows to be working on > something with a "grassroots" flavor to it than on something that > becomes one of "several subcollections in the HCI Bibliography" (even > if that's where it ultimately ends up going.) > > But then maybe now I'm being a grump. Cheers, Brad. > > At 11:51 AM -0400 7/6/00, Gary PERLMAN wrote: > >I don't mean to be a grump, but this project seems like > >the wrong approach. There are several subcollections > >in the HCI Bibliography (accessibility, multicultural, etc.) > >and I think it makes much more sense to integrate > >resources into one that is already widely used. > > > >Also, it is ironic that your prototype site: > > http://www4.ncsu.edu/~brad_m/UUGuide/ > >fails the Bobby test for accessibility and > >it does not specify a language (e.g., "en") in the HTML. > >So, it seems like a sites for universal usability > >by fully-sighted English speakers. > > > >Gary Perlman > > > >> Dear CUU authors, > >> > >> This note is a request for you to distribute the Call for Student > >> Fellows. > >> > >> Student Fellows are an integral part of ACM's Conference on Universal > >> Usability. Not only will these students assist at the conference itself, > >> they will also be involved in a substantial effort prior to the > >> conference to create a web resource on universal usability. > >> > >> Our goal at the moment is to distribute the Call for Student Fellows as > >> widely as possible. We are hoping for a diverse representation of > >> students -- diverse in terms of gender, ethnic background, abilities > >> etc. > >> > >> The text version of this call can be found below. It can also be found > >> on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html > >> > >> Being authors of CUU papers, posters, and panels, our hope is that you > >> may know of appropriate students. The deadline for applications -- July > >> 15th -- is fast approaching. Please spread the word about this > >> opportunity as widely as possible. > >> > >> Thank you very much for your assistance, > >> Joanna > >> > >> Joanna McGrenere > >> Student Fellows Co-Chair > >> > >> ------------------------------------------ > >> 2nd Call for Student Fellows > >> for > >> ACM's Conference on Universal Usability > >> > >> We are looking for at least an additional 15 enthusiastic graduate > >> students who have a keen interest in universal usability to help out > > > with CUU 2000. Student fellows will receive partial support to attend > >> the conference: free registration to the conference, shared > >> accommodations for 2-3 nights, some meals, and a travel stipend (at > >> least $300 against receipts) dependent on distance of travel. > >> > >> This student volunteer program is somewhat unusual in that participation > >> begins well before the conference. The goal is for the student fellows > >> to assist in the construction of a website that is a comprehensive > >> resource on universal usability. We have tentatively entitled our > >> resource UUGuide. > >> > >> Gary Perlman's HCIBIB and Keith Instone's > >> Usable Web are excellent examples of this type > >> of resource, except that our site is devoted entirely to universal > > > usability. > > > > > > With the assistance of 3 students, we have already begun this exciting > > > project. We have created a taxonomy of universal usability and have > > > begun to populate the taxonomy with links to relevant web sites. Check > >> out our UUGuide prototype to > >> see the progress we've made! > >> > >> Our goal is to continue to add content to the resource so that it is > >> operational by mid September. In addition to adding content, we are open > >> to suggestions of expanding UUGuide to include, for example, discussion > >> forums, position papers, or anything else that would add to the > >> usefulness of the resource. > >> > >> Participation in this exciting project requires a fair amount of > >> commitment given the extraordinarily high-profile and international > >> nature of the conference and the broad computing representation involved > >> in the overall effort. Student fellows will be expected to spend > >> approximately 10 to 15 hours on the web resource spread over the months > >> of July, August, and September. In addition to the pre-conference > >> website construction, student fellows will be expected to assist at the > >> conference with, for example, registration, the press room, the e-mail > >> room, childcare arrangements, and video/audio setup. > >> > >> Full-time graduate students and upperclass undergraduate students in > >> computer science, ergonomics, technical communication, psychology, > >> engineering, instructional technology, human-computer interaction, > >> graphic design, and related areas are encouraged to apply. Web > >> development skills are an asset but are not necessary as we have a > >> webmaster available to work with the students. Applications will be > >> accepted through July 15th. > >> > >> Application Directions for Fellowships > >> > >> To apply for a Universal Usability Student Fellowship, please send the > >> following information to the address below: > >> > >> * your name > >> * school > >> * major field of study > >> * year in school > >> * your phone number > >> * your addresses (both regular mail and e-mail) > >> * a 200- to 300-word statement about the nature of your interest in > >> universal usability > >> > >> We prefer that you apply by e-mail. Applications should be sent to > >> joanna@dgp.toronto.edu. If you do not have access to e-mail, send your > >> postal application to: > >> > >> Joanna McGrenere, Student Fellows Co-Chair > >> University of Toronto > >> 10 Kings College Road, Room 4306 > >> Toronto, ON, M5S 3G4 > >> Canada > >> > >> Additional Questions > >> > >> If you have questions regarding any aspect of student participation in > >> the conference, please contact Joanna McGrenere, Student Coordinator, at > >> joanna@dgp.toronto.edu or 416-978-1532. > >> > >> > >> > >> > > -- > ............................................... > Dr. Brad Mehlenbacher > Technical Communication | NC State | Raleigh, NC 27695-8105 > 919.515.4105 (ph) | 919.515.6071 (fx) > brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m > > I'm a princess and I have a wand. It's in my closet. Eleanor, 6 > ...................................................................... > From owner-chi-policy@ACM.ORG Mon Jul 10 22:37:15 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id WAA18403; Mon, 10 Jul 2000 22:37:14 -0400 (EDT) Received: from mail ([199.222.69.4]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id WAA34526; Mon, 10 Jul 2000 22:36:05 -0400 Received: from ACM.ORG by ACM.ORG (LISTSERV-TCP/IP release 1.8d) with spool id 55185 for CHI-POLICY@ACM.ORG; Mon, 10 Jul 2000 22:36:05 -0400 Approved-By: instone@USABLEWEB.COM Received: from smtp.toast.net (smtp.toast.net [206.244.185.15]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id WAA30290 for ; Mon, 10 Jul 2000 22:07:14 -0400 Received: from [205.133.8.194] [205.133.8.194] by smtp.toast.net with ESMTP (SMTPD32-6.00 EVAL) id A1C1E100C6; Mon, 10 Jul 2000 22:09:05 -0400 Mime-Version: 1.0 X-Sender: instone (Unverified) Content-Type: text/plain; charset="iso-8859-1" ; format="flowed" Message-ID: Date: Mon, 10 Jul 2000 22:09:41 -0400 Reply-To: Keith Instone Sender: ACM SIGCHI Discussion on Worldwide Policy From: Keith Instone Subject: CUU 2000 Advance Program To: CHI-POLICY@ACM.ORG Content-Transfer-Encoding: 8bit X-MIME-Autoconverted: from quoted-printable to 8bit by turing.acm.org id WAA18403 Status: RO ******** Association for Computer Machinery ******** **** Conference on Universal Usability **** **** **** **** November 16-17, 2000 **** **** Arlington, VA (near Washington, DC) **** ******** http://www.acm.org/sigchi/cuu/ ******** Cheaper and faster processors, storage, and networks combined with better user interfaces, have promoted the incredible growth of the Internet and related services. Too often, however, system complexity, confusing web sites, high cost, and inadequate attention to the needs of diverse users lead to frustration and failure. It's time to promote designs that enable successful usage by the broadest possible audience. We seek to reverse the growing Digital Divide by improving access & expanding participation for users of online and networked resources: E-commerce Education Customer service Collaboration Entertainment Online communities Healthcare Digital libraries Government services Universal usability research & development focuses on improved technology & designs for: Inputs & displays World-Wide Web Content Wireless devices Preferences User interfaces Layout Online help CUU plans include 20 papers, 4 panels, 3 keynotes, and a poster reception. Participants will include researchers, technologists, policy makers, advocates, and users. See our website about Student and CUU Fellows who will represent minority, low income, elderly, disabled, and community groups. Their expenses will be covered to ensure broad participation. Organized by: ACM SIGCHI Special Interest Group in Human-Computer Interaction Cooperating Societies: USACM: ACM US Public Policy Committee ACM Special Interest Groups: SIGCAS Computers & Society SIGCAPH Computers & the Physically Handicapped SIGDOC Documentation SIGGRAPH Computer Graphics & Interactive Techniques SIGIR Information Retrieval American Library Association Office of Info. Technology Policy American Society for Information Science Association Francophone de l'Interaction Homme-Machine Computer Professionals for Social Responsibility Human Factors and Ergonomics Society Internet Policy Institute The Internet Society Society for Technical Communication Usability Professionals' Association Sponsored by: America Online Intel Morino Institute Motorola Oracle Sun Microsystems U.S. National Science Foundation & National Institute for Science & Technology Conference Chair: Ben Shneiderman General Chairs for Fellows and Sponsors: Joëlle Coutaz and David Novick Program Chairs: Jean Scholtz and John Thomas Student Fellows: Kori Inkpen, Joanna McGrenere, and Brad Mehlenbacher Publicity: Donald Day Webmaster: Keith Instone Treasurer: Susan Harkness Regli Hotel: Arlington Hilton & Towers, Arlington, VA Register by the web, mail or fax: Check our website: http://www.acm.org/sigchi/cuu/ Or Contact: Cecilia Kullman, CUU 2000 UMIACS - A.V. Williams Building University of Maryland, College Park, MD 20742 Email: cecilia@umiacs.umd.edu Phone: (301) 405-0304 Fax: (301) 314-9658 ******* Preliminary Program Listing ******* ----- November 16, 2000 (Thursday) ----- Welcome: Ben Shneiderman (University of Maryland) and Barbara Simons (ACM) Keynote: To Be Announced *** Papers: Architecture and Experience *** The FirstSearch User Interface Architecture: Universal Access for any User, in many Languages, on any Platform Gary Perlman (OCLC Online Computer Library Center) Configuration Agents, Control and Privacy Shari Trewin (IBM Research) Reducing the Gap Between What Users Know and What They Need to Know Ron Baecker, Kellogg Booth, Sasha Jovicic, Joanna McGrenere, Gale Moore, Agnes Ouellette (University of Toronto) Usability and Public Administration: Experiences of a Difficult Marriage T. Catarci (Universita di Roma), G. Matarazzo (Foundazione Ugo Bordozi), G. Raiss (Autorita per l'Infomatica nella Pubblica Amminstrazione) Lunch and Keynote: To be Announced *** Papers: The Design Process *** Fundamental Principles and Priority Setting for Universal Usability Gregg Vanderheiden (University of Wisconsin-Madison) "User Sensitive Inclusive Design" - in Search of a New Paradigm Alan F Newell and Peter Gregor (University of Dundee) Towards a Practical Inclusive Design Approach Simeon Keates, P. John Clarkson, Lee-Anne Harrison and Peter Robinson (University of Cambridge) Participant Stakeholder Evaluation as a Design Process Richard Giordano (MIT), and David Bell (Xerox PARC) *** Panel: Dimensions of Diversity in Design of Telerehabilitation Systems for Universal Usability *** M. Rosen, D. Brenna, and C. Trepagnier (The National Rehab Hospital), B. Tran, D. Lauderdale, and C. Lathan (Catholic University of America) *** Panel: From Equal Access to Differential Invitation *** Lynn Henderson (The Shyness Institute), Neil G. Scott (Stanford University), Charles Merritt (Palo Alto High School), Richard Adler (SeniorNet) Poster Reception ----- November 17, 2000 (Friday) ----- *** Papers: Age before Beauty *** Increasing the Opportunities for Aging in Place Elizabeth Mynatt, Irfan Essa and Wendy Rogers (Georgia Tech) The ELDeR Project: Connecting Elders and Assistive Technologies through Design Ethnography Tad Hirsch, Jodi Forlizzi, Elaine Hyder, Jennifer Goetz, Jacey Stroback, Chris Kurtz (CMU) Designing for Context: Usability in a Ubiquitous Environment Jenna Burrell, Paul Treadwell, and Geri K. Gay (Cornell University) The Beauty of Simplicity Kristiina Karvonen (University of Helsinki) *** Papers: Reaching Diverse Communities *** Intelligent Speech for Information Systems: Toward Bilteracy and Trilingualism Helen Meng (The Chinese University of Hong Kong) Accessible Accessibility David Sloan, Peter Gregor, Murray Rowan, and Paul Booth (University of Dundee) Usability Testing with Screen Reading Technology in a Windows Environment Kitch Barnicle (Trace Research and Development Center) Mixing Oil and Water: Transcending Method Boundaries in Assistive Technology for Traumatic Brain Injury Eamon Doherty, Gilbert Cockton, and Chris Bloor (University of Sunderland) and Dennis Benigno (Neurological Institute of N.J.) Lunch and Keynote: To be Announced *** Political Panel Session *** Participants To be Announced *** CUU Fellows Session *** Participants To be Announced *** Papers: Easy Access and The Web *** The Development of a Simple, Low Cost Set of Universal Access Features for Electronic Devices Chris Law and Gregg Vanderheiden (University of Wisconsin-Madison) Aurora: A Conceptual Model for Web-Content Adaptation to Support the Universal Usability of Web-based Services Anita Huang (IBM Research) and Neel Sunderson (Yahoo) Extending User Understanding of Federal Statistics in Tables Gary Marchionini (University of North Carolina at Chapel Hill), Carol Hert, Liz Liddy (Syracuse University), and Ben Shneiderman (University of Maryland) Barriers to Use: The Relationship between Usability and Content Accessibility on the Web's Most Popular Sites Terry Sullivan and Rebecca Matson (University of North Texas) ******* ACM Conference on Universal Usability ******* From jscholtz@darpa.mil Thu Jul 20 10:36:33 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id KAA02549 for ; Thu, 20 Jul 2000 10:36:10 -0400 (EDT) Received: from mailgate1.darpa.mil (mailgate1.darpa.mil [192.5.18.61]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id KAA57842 for ; Thu, 20 Jul 2000 10:36:00 -0400 Received: from mailhub1.darpa.mil (mailhub1.darpa.mil [158.63.2.41]) by mailgate1.darpa.mil (8.9.1/8.9.1) with ESMTP id KAA19854; Thu, 20 Jul 2000 10:28:08 -0400 (EDT) Received: from msx-smtp1.darpa.mil (msx-smtp1.darpa.mil [158.63.2.66]) by mailhub1.darpa.mil (8.9.1/8.9.1) with ESMTP id KAA22089; Thu, 20 Jul 2000 10:29:48 -0400 (EDT) Received: by msx-smtp1.darpa.mil with Internet Mail Service (5.5.2448.0) id <36J0DQFD>; Thu, 20 Jul 2000 10:30:21 -0400 Message-ID: <710D81DA3E12D411B5F600805FEA5EC25CE6D5@msx-8.darpa.mil> From: jscholtz To: hmmeng@se.cuhk.edu.hk, pgregor@computing.dundee.ac.uk, barnicle@trace.wisc.edu, catarci@dis.uniromal.it, lsk12@eng.cam.ac.uk, emile.morse@nist.gov, perlman@acm.org, Jodi Forlizzi , law@trace.wisc.edu, gv@trace.wisc.edu, kristiina.Karvonen@hut.fi, rmb@dgp.toronto.edu, richardg@mit.edu, lhenderson@shyness.com, profdoherty@erols.com, adel@cs.umd.edu, p.zaphiris@wayne.edu, mynatt@cc.gatech.edu, march@ils.unc.edu, lauderdale@cua.edu, h-sagawa@crl.hitachi.co.jp, pt36@cornell.edu, jrb37@cornell.edu, trewin@us.ibm.com, edlopresti@juno.com, terry@pantos.org, anhuang@almaden.ibm.com, sludi@asu.edu, iwan@soft.iwate-pu.ac.jp, dlamas@ufp.pt, dsloan@computing.dundee.ac.uk, kasday@acm.org, af7804@wayne.edu Cc: jscholtz Subject: instructions for CUU authors Date: Thu, 20 Jul 2000 10:30:16 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="ISO-8859-1" Status: RO CUU authors, Don't forget that your camera ready papers are due to me by August 15. The original advertized date was July 15 - but we have extended this to August 15 (posted on web site). Paper limits are 8 pages, poster and panel limits are 2 pages. Format instructions can be found at http://www.acm.org/sigs/sigchi/chipubform/ In addition to the camera ready paper, I also need the copyright form which can be found at http://www.acm.org/pubs/copyright_form.html I believe the original letter said to send these to ACM headquarters. If you have already sent them to ACM headquarters, please send me an e-mail message to that effect. If not, please send your papers to me and I will forward them to ACM headquarters in one batch. As you are preparing your presentations, please keep in mind that this is an international audience. We ask that you present in "International English." This means that we ask you to avoid unnecessarily obscure words, overly convoluted sentence structures, or allusions to the details of American sports, personalities, institutions, etc. that might be unknown to an international audience. At the conference, we will be providing laptop projection and a VHS video player for papers only. If you wish to use a laptop, please make sure that you bring one along with American plugs and transformers (AC 60 CPS, 110 volts). It is not safe to assume that we will have a laptop with the proper software configuration you would need to run your demo or slide show, so it is safest to bring your own machine. Please take the time to make sure that any visuals that you use are legible. Presentations will be made in a room that can accommodate 300 people so it will be necessary to have relatively large fonts and simple slides. More information about poster logistics will follow. - Jean Jean Scholtz, Ph.D DARPA, ITO 3701 Fairfax Drive Arlington, VA 22203 703-696-4469 jscholtz@darpa.mil From cecilia@umiacs.umd.edu Fri Jul 28 14:27:19 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id OAA31794 for ; Fri, 28 Jul 2000 14:27:18 -0400 (EDT) From: cecilia@umiacs.umd.edu Received: from mimsy.cs.umd.edu (mimsy.cs.umd.edu [128.8.128.8]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id OAA82800 for ; Fri, 28 Jul 2000 14:27:17 -0400 Received: from localhost (envoy.cs.umd.edu [128.8.130.251]) by mimsy.cs.umd.edu (8.9.3/8.9.1) with SMTP id OAA25046 for ; Fri, 28 Jul 2000 14:27:19 -0400 (EDT) Date: Fri, 28 Jul 2000 14:27:19 -0400 (EDT) Message-Id: <200007281827.OAA25046@mimsy.cs.umd.edu> To: perlman@acm.org X-Mailer: Perl Mail::Sender 0.7.05 Jan Krynicky http://jenda.krynicky.cz/ Subject: CUU 2000 Registration Confirmation Status: RO Thanks for registering for CUU 2000. Confirmation materials will be mailed to you. Your registration information is below. Please contact Cecilia Kullman (cecilia@umiacs.umd.edu) if there are any problems or questions. Thanks, the CUU 2000 Committee Gary Perlman OCLC Online Computer Library Center 6565 Frantz Road Dublin OH 43017 USA perlman@acm.org +1-614-761-5058 ACM SIGCHI Member (Early) - $270 From jscholtz@darpa.mil Wed Jul 26 17:30:00 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id RAA24239 for ; Wed, 26 Jul 2000 17:29:31 -0400 (EDT) Received: from mailgate1.darpa.mil (mailgate1.darpa.mil [192.5.18.61]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id RAA524550 for ; Wed, 26 Jul 2000 17:29:29 -0400 Received: from mailhub1.darpa.mil (mailhub1.darpa.mil [158.63.2.41]) by mailgate1.darpa.mil (8.9.1/8.9.1) with ESMTP id RAA16930; Wed, 26 Jul 2000 17:22:22 -0400 (EDT) Received: from msx-smtp1.darpa.mil (msx-smtp1.darpa.mil [158.63.2.66]) by mailhub1.darpa.mil (8.9.1/8.9.1) with ESMTP id RAA24005; Wed, 26 Jul 2000 17:24:02 -0400 (EDT) Received: by msx-smtp1.darpa.mil with Internet Mail Service (5.5.2448.0) id <36J012ZZ>; Wed, 26 Jul 2000 17:24:30 -0400 Message-ID: <710D81DA3E12D411B5F600805FEA5EC2326151@msx-8.darpa.mil> From: jscholtz To: jscholtz , "'hmmeng@se.cuhk.edu.hk'" , "'pgregor@computing.dundee.ac.uk'" , "'barnicle@trace.wisc.edu'" , "'catarci@dis.uniromal.it'" , "'lsk12@eng.cam.ac.uk'" , "'emile.morse@nist.gov'" , "'perlman@acm.org'" , "'Jodi Forlizzi'" , "'law@trace.wisc.edu'" , "'gv@trace.wisc.edu'" , "'kristiina.Karvonen@hut.fi'" , "'rmb@dgp.toronto.edu'" , "'richardg@mit.edu'" , "'lhenderson@shyness.com'" , "'profdoherty@erols.com'" , "'adel@cs.umd.edu'" , "'p.zaphiris@wayne.edu'" , "'mynatt@cc.gatech.edu'" , "'march@ils.unc.edu'" , "'lauderdale@cua.edu'" , "'h-sagawa@crl.hitachi.co.jp'" , "'pt36@cornell.edu'" , "'jrb37@cornell.edu'" , "'trewin@us.ibm.com'" , "'edlopresti@juno.com'" , "'terry@pantos.org'" , "'anhuang@almaden.ibm.com'" , "'sludi@asu.edu'" , "'iwan@soft.iwate-pu.ac.jp'" , "'dlamas@ufp.pt'" , "'dsloan@computing.dundee.ac.uk'" , "'kasday@acm.org'" , "'af7804@wayne.edu'" Subject: CUU Registration Date: Wed, 26 Jul 2000 17:24:27 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="ISO-8859-1" Status: RO CUU authors: Please don't forget to register for the CUU conference. We need to have your registration by the time that camera ready copies are due. (August 15th). Otherwise, we will be unable to include your paper in the conference proceedings. Don't forget to include your signed copyright form when you send in the camera ready copy (1 copy only is needed - and I don't need electronic format) Poster details will be coming soon (setup times, etc) but the size of the available for your poster is 4 feet (vertical) by 6 feet (horizontal). We will have push pins available. - Jean Jean Scholtz DARPA ITO 3701 N. Faifax Arlington, VA 22203 jscholtz@darpa.mil 703-696-4469 FAX 703-696-0564 From jscholtz@darpa.mil Wed Jul 26 17:30:00 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id RAA24239 for ; Wed, 26 Jul 2000 17:29:31 -0400 (EDT) Received: from mailgate1.darpa.mil (mailgate1.darpa.mil [192.5.18.61]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id RAA524550 for ; Wed, 26 Jul 2000 17:29:29 -0400 Received: from mailhub1.darpa.mil (mailhub1.darpa.mil [158.63.2.41]) by mailgate1.darpa.mil (8.9.1/8.9.1) with ESMTP id RAA16930; Wed, 26 Jul 2000 17:22:22 -0400 (EDT) Received: from msx-smtp1.darpa.mil (msx-smtp1.darpa.mil [158.63.2.66]) by mailhub1.darpa.mil (8.9.1/8.9.1) with ESMTP id RAA24005; Wed, 26 Jul 2000 17:24:02 -0400 (EDT) Received: by msx-smtp1.darpa.mil with Internet Mail Service (5.5.2448.0) id <36J012ZZ>; Wed, 26 Jul 2000 17:24:30 -0400 Message-ID: <710D81DA3E12D411B5F600805FEA5EC2326151@msx-8.darpa.mil> From: jscholtz To: jscholtz , "'hmmeng@se.cuhk.edu.hk'" , "'pgregor@computing.dundee.ac.uk'" , "'barnicle@trace.wisc.edu'" , "'catarci@dis.uniromal.it'" , "'lsk12@eng.cam.ac.uk'" , "'emile.morse@nist.gov'" , "'perlman@acm.org'" , "'Jodi Forlizzi'" , "'law@trace.wisc.edu'" , "'gv@trace.wisc.edu'" , "'kristiina.Karvonen@hut.fi'" , "'rmb@dgp.toronto.edu'" , "'richardg@mit.edu'" , "'lhenderson@shyness.com'" , "'profdoherty@erols.com'" , "'adel@cs.umd.edu'" , "'p.zaphiris@wayne.edu'" , "'mynatt@cc.gatech.edu'" , "'march@ils.unc.edu'" , "'lauderdale@cua.edu'" , "'h-sagawa@crl.hitachi.co.jp'" , "'pt36@cornell.edu'" , "'jrb37@cornell.edu'" , "'trewin@us.ibm.com'" , "'edlopresti@juno.com'" , "'terry@pantos.org'" , "'anhuang@almaden.ibm.com'" , "'sludi@asu.edu'" , "'iwan@soft.iwate-pu.ac.jp'" , "'dlamas@ufp.pt'" , "'dsloan@computing.dundee.ac.uk'" , "'kasday@acm.org'" , "'af7804@wayne.edu'" Subject: CUU Registration Date: Wed, 26 Jul 2000 17:24:27 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="ISO-8859-1" Status: RO CUU authors: Please don't forget to register for the CUU conference. We need to have your registration by the time that camera ready copies are due. (August 15th). Otherwise, we will be unable to include your paper in the conference proceedings. Don't forget to include your signed copyright form when you send in the camera ready copy (1 copy only is needed - and I don't need electronic format) Poster details will be coming soon (setup times, etc) but the size of the available for your poster is 4 feet (vertical) by 6 feet (horizontal). We will have push pins available. - Jean Jean Scholtz DARPA ITO 3701 N. Faifax Arlington, VA 22203 jscholtz@darpa.mil 703-696-4469 FAX 703-696-0564 From owner-chi-announcements@ACM.ORG Thu Jul 27 09:35:53 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id JAA02056 for ; Thu, 27 Jul 2000 09:35:52 -0400 (EDT) Received: from mail ([199.222.69.4]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id JAA674900; Thu, 27 Jul 2000 09:31:26 -0400 Received: from ACM.ORG by ACM.ORG (LISTSERV-TCP/IP release 1.8d) with spool id 2681 for CHI-ANNOUNCEMENTS@ACM.ORG; Thu, 27 Jul 2000 09:31:24 -0400 Approved-By: rlamck@US.IBM.COM Received: from polaris.shore.net (polaris.shore.net [207.244.124.105]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id JAA586082 for ; Thu, 27 Jul 2000 09:20:01 -0400 Received: from gniqncy-s06-16.port.shore.net (donald) [209.192.240.16] by polaris.shore.net with smtp (Exim) for chi-announcements@acm.org id 13HnZx-0000Ou-00; Thu, 27 Jul 2000 09:20:01 -0400 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 8bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook CWS, Build 9.0.2416 (9.0.2910.0) Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2615.200 Message-ID: <001001bff7cd$6d874080$2e00005a@incent> Date: Thu, 27 Jul 2000 09:18:47 -0400 Reply-To: donald@incent.com Sender: "ACM SIGCHI General Interest Announcements (Mailing List)" From: Donald Day Subject: Fellowship Program Workshop at Conference on Universal Usability To: CHI-ANNOUNCEMENTS@ACM.ORG Status: RO * Please reply to Joelle, the originator (Joelle.Coutaz@imag.fr), not the sender * ************************************************ CONFERENCE ON UNIVERSAL USABILITY The Fellowship Program Workshop : a UNIQUE EXPERIENCE http://www.acm.org/sigchi/cuu/ ************************************************** ---- The Objectives of the Fellowship Program Workshop Computing researchers and HCI designers need to address a challenging question: "How can information and communications services be made accessible and usable for every citizen?" The purpose of the Fellowship Program of the Conference on Universal Usability is to elicit and organize a broad range of insights on the problems and prospects of universal usability, by bringing together people who represent a diversity of needs and expectations in the international community (e.g., minorities, low-income, elders, children, disabled users, community groups, non-profit organizations, Third World, etc.) ---- The Process Twenty individuals (more if funding permits), representing different constituencies will be invited to participate as Universal Usability Fellows at the Conference on Universal Usability. Fellows will be provided with financial support intended to cover all essential expenditures: conference registration, travel, and subsistence (possibly for accompanying carer as well). In return, they will be required to participate in electronic discussions in advance as well as in a workshop that will take place the day before the conference (i.e., November 15th 2000). The workshop will be organized to share experiences and set up a realistic program of actions for making universal access a reality; it will be attended by the Fellows and by the committee members of the CUU fellowship program. The results of the workshop will be presented at CUU and published in the SIGCHI newsletters. --- Workshop Fellows A small number of persons known to have specific experiences and concerns with universal access issues will be invited to serve as Fellows. The remaining Fellows will be selected through an open application process. Applicants will be selected from the "CUU Workshop Fellowship Program Questionnaire". Applicants are not required to have any computer experience but they should first fill in the "CUU Workshop Fellowship Program Questionnaire" no later than August 15th 2000. The questionnaire is available from the CUU web site http://www.acm.org/sigchi/cuu. For applicants with no access to a computer, the questionnaire can be sent by fax (33) 4 76 44 66 75 to the attention of Joelle Coutaz or by postal mail to Joelle Coutaz, CLIPS-IMAG, 385 rue de la Bibliothèque, BP 53, 38041 Grenoble Cedex 9, France. Receipt of the questionnaire will be acknowledged. Applicants will be notified of acceptance and provided additional information about conference participation by September 15th 2000. Selected applicants will be invited to participate in the electronic discussion available at XX URL provided by keithXX. As a starting point for sharing experience, the questionnaires of the accepted applicants will be made available electronically to the participants. For accepted applicants who do not have access to a computer, someone will be designated to send them copies of the discussion on the mailing list by fax. Selection criteria include: - Your ideas and opinions about the special need you represent regarding access to computing technology and its current and potential impact on your life, - Your ability to communicate your ideas and opinions in English, - Your interest in participating in a workshop to make a contribution in this area. We will attempt to organize a group of Fellows whose concerns complement each other, to stimulate discussion and encourage mutual learning. Please note that you are expected to actively participate in the discussions before the workshop. Dates to remember August 15th 2000: deadline for reception of questionnaires September 15th 2000: notification of acceptance November 15th 2000: CUU fellowship Workshop in Washington (DC), USA November 16-17th 2000: the CUU main conference, report of the workshop outputs. ***************************************************** Joelle COUTAZ, CLIPS-IMAG, BP 53, 38041 Grenoble cedex 9, France Fax 33 4 76 44 66 75, http://iihm.imag.fr/coutaz, tel 33 4 76 51 48 54 ***************************************************** From jcthomas@us.ibm.com Sun Oct 29 10:47:16 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id KAA14247 for ; Sun, 29 Oct 2000 10:44:34 -0500 (EST) From: jcthomas@us.ibm.com Received: from e1.ny.us.ibm.com (e1.ny.us.ibm.com [32.97.182.101]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id KAA28274 for ; Sun, 29 Oct 2000 10:44:32 -0500 Received: from northrelay02.pok.ibm.com (northrelay02.pok.ibm.com [9.117.200.22]) by e1.ny.us.ibm.com (8.9.3/8.9.3) with ESMTP id KAA185656; Sun, 29 Oct 2000 10:37:35 -0500 Received: from d01ml233.pok.ibm.com (d01ml233.pok.ibm.com [9.117.200.63]) by northrelay02.pok.ibm.com (8.8.8m3/NCO v4.95) with ESMTP id KAA43586; Sun, 29 Oct 2000 10:31:27 -0500 Importance: Normal Subject: Call for Special Issues associated with Universal Usability Conference To: af7804@wayne.edu, kasday@acm.org, dsloan@computing.dundee.ac.uk, dlamas@ufp.pt, iwan@soft.iwate-pu.ac.jp, sludi@asu.edu, anhuang@almaden.ibm.com, terry@pantos.org, edlopresti@juno.com, trewin@us.ibm.com, pt36@cornell.edu, jrb37@cornell.edu, h-sagawa@cri.hitachi.co.jp, lauderdale@cua.edu, march@ils.unc.edu, gv@trace.wisc.edu, mynatt@cc.gatech.edu, P.zaphiris@wayne.edu, profdoherty@erois.com, lhenderson@shyness.com, Richardg@mit.edu, rmb@dgp.toronto.edu, kristina.karvonen@hut.fi, law@trace.wisc.edu, gv@trace.wisc.edu, forlizzi@cs.cmu.edu, perlman@acm.org, emile.morse@nist.gov, lsk12@eng.cam.ac.uk, catarci@dis.uniromal.it, barnicle@trace.wisc.edu, Pgregor@computing.dundee.ac.uk, Hmmeng@se.cuhk.edu.hk Cc: jscholtz@darpa.gov, preece@umbc.edu, novick@cs.utep.edu, cs0gco@isis.sunderland.ac.uk, kling@indiana.edu, ben@cs.umd.edu Date: Sun, 29 Oct 2000 10:35:44 -0500 Message-ID: X-MIMETrack: Serialize by Router on D01ML233/01/M/IBM(Build V506_10242000 |October 24, 2000) at 10/29/2000 10:34:34 AM MIME-Version: 1.0 Content-type: text/plain; charset=us-ascii Status: RO I look forward to seeing you at the Universal Usability Conference! You may recall that there are two special issues of journals associated with the conference. Each author of a paper, poster, or panel is encouraged to consider writing something for ONE (and only one) of the two journals. The calls are below. As is probably apparent from the calls, as well as the titles, the first journal, Interacting with Computers is more appropriate for results, techniques and methods of HCI. The second journal, The Information Society, is more appropiate for broader social issues. Please share this information with your co-authors. Thanks! John Call for Papers Universal Usability Special Edition of Interacting with Computers Editors: Gilbert Cockton and Dianne Murray Special Edition Editors: David Novick and Jean Scholtz Authors of CUU papers have the opportunity of submitting a paper based on their CUU submission for consideration in one or more special issues on Universal Usability for Interacting with Computers. Interacting with Computers is an international forum for communication and co-ordination of expertise, findings, and activities across the disciplines involved in HCI. Interacting with Computers also fosters communication between academic researchers and industry practitioners. Interacting with Computers is the official journal of the British HCI Group. It is now in its 13th year of publication and draws its editorial boards from senior members of the international research and practitioner community. Prospective authors are encouraged to visit the website at www.elsevier.com/locate/intcom for fuller descriptions, examples, and details. The paper you submit must be based on your work in the published CUU proceedings but must be significantly different. For example, additional studies can be described. If your CUU submission was part of a larger body of work, this is an opportunity to publish additional results. As CUU submissions occurred sometime ago, it may be that you have more recent results in this area that complement the CUU submission. This type of additional information in the paper would also be appropriate. If you are interested in submitting a paper for consideration in the journal, please send an e-mail to jscholtz@darpa.mil by Dec. 1 with a short abstract of the paper. Please also note in your e-mail how the paper will differ from the CUU submission. Papers will be due the 30th of January. We intend to have these reviewed and to notify you by the middle of March. If you are interested in reviewing for this special edition, please also e-mail jscholtz@darpa.mil no later than Jan. 15th. Call for Papers Universal Usability Special Edition of The Information Society Editor-in-Chief: Rob Kling Special Edition Editors: Jenny Preece and John Thomas Authors of CUU papers have the opportunity to submit a paper based on their CUU submission for consideration in a special issue on Universal Usability for The Information Society, a premier international journal that focuses on the relationships among technology, policy, and society. Prospective authors are encouraged to visit the website at www.slis.indiana.edu/ITS for fuller descriptions, examples, and details. The paper you submit must be based on your work in the published CUU proceedings but must be significantly different. For example, additional studies can be described; issues can be explored in more depth. If you CUU submission was part of a larger body of work, this is an opportunity to describe the larger body of work. As CUU submissions occurred sometime ago, it may be that you have more recent results or arguments in this area that compliment the CUU submission. This type of addition would also be appropriate. If you are interested in submitting a paper for consideration in the journal, please send an e-mail to jcthomas@us.ibm.com by Dec. 1 with a short abstract of the paper. Please also note in your e-mail how the paper will differ from the CUU submission. Papers will be due the 30th of January. We intend to have these reviewed and to notify you by the middle of March. Decisions will be based on the reviews, the judgement of the special edition editors and a final judgment by the journal editor to ensure overall quality. If you are interested in reviewing for this special edition, please also e-mail jcthomas@us.ibm.com no later than Jan. 15th. John C Thomas Manager, Knowledge Socialization IBM T. J. Watson Research Center PO Box 704 Yorktown Heights, NY 10598 USA (01)-914-784-7561 jcthomas@us.ibm.com www.research.ibm.com/knowsoc/ www.truthtable.com From perlman@turing.acm.org Mon Oct 30 15:10:05 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id PAA06553 for ; Mon, 30 Oct 2000 15:10:05 -0500 (EST) Received: from turing.acm.org ([199.222.69.20]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id PAA54194 for ; Mon, 30 Oct 2000 15:10:04 -0500 Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id PAA01058; Mon, 30 Oct 2000 15:09:59 -0500 (EST) From: Gary PERLMAN Message-Id: <200010302009.PAA01058@turing.acm.org> Subject: Re: Universal Usability Statement To: hsh@cs.umd.edu (Harry Hochheiser) Date: Mon, 30 Oct 100 15:09:58 -0500 (EST) Cc: director@hcibib.org, hsh@cs.umd.edu In-Reply-To: <200010301747.MAA20325@jazz.cs.umd.edu> from "Harry Hochheiser" at Oct 30, 0 12:47:15 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: O > Dr. Perlman: > > Ben Shneiderman asked me to contact you regarding something > we've been working on in conjunction with the CUU > conference. At his suggestion, I've put some work into > developing a "Universal Usability Template" for web sites, > and we were hoping to get some feedback from folks such as > yourself. I'm hoping that this note will help explain what we're > up to while generating enough interest to get you to participate, > provide feedback, etc... > > Ben's idea behind this template was that web sites operators could > and should provide information regarding the measures that they have > taken to make their sites usable. By providing a template, > we could encourage information providers to describe their > usability measures in a standard, easily readable form. I think that is a good goal. I do not know if it would be useful for users as much as it might be useful for site maintainers. It could serve as a checklist for UU, especially if each criterion were accomanied by a list of implications. More on this below. > Toward that end, I have developed a draft version of a > template, along with an instantation for the > universalusability.org site that is being built for the > Conference on Universal Usability. The template can be > found at > > http://www.cs.umd.edu/~hsh/cuu/StatementTemplate.html, > > and the instantiation is at > > http://www.cs.umd.edu/~hsh/cuu/uustatement.html Looking over these, I see lots of detail, but many holes, too. Of course, many of the holes can be filled in: Browser: use of JavaScript (versions) use of Cascading Style Sheets (CSS) different features are not well supported on different browsers use of Layers use of ActiveX (versions) use of cookies (privacy issues) use of multiple windows versions down to the point-release level e.g., Netscape 4.07 has bugs fixed in 4.08 versions on different platforms Mac version numbers do not correspond to Windows version numbers Input Devices: navigable with keyboard only? Display: color depth contrast designed for fixed width (640 or 800 or 1024) etc. One concern I have is that when you fill in all the holes, you get something that is difficult to complete for a single page. Another concern I have is that of characterizing a whole site versus a single page. Some parts of a site might be UU, but then you get to a PDF page, or some ActiveX app for a demo. It's tough to get into describing exceptions to the mode. Other concerns: Standards. Although there are HTML standards, no browser implements them without exceptions, and more recent standards (e.g., HTML) is not implemented in any popular browser. So you might have perfect HTML 4.0 code that does not work on any browser. Accessibility Add-ons: I have a colleague who uses JAWS to read his screens. Specific versions work differently that others, and to complicate matters, JAWS is programmable, so what it does on a site can vary a lot. It is not clear how to convey that. > We're very interested in getting your feedback and > participation. At a basic level, we'd love to hear any > comments/criticism, suggestions, or other input. I'd > personally love to rework the contents in terms of > different priority levels, but I don't feel that I > personally have the competence to do that... I think it would be ideal to have TOOLS to do as many checks of a page or site as possible. It is easy to scan HTML for which tags and attributes are used, and that can answer many of the questions in the form. And along with each check, whether automated or manual, I think it would be useful to have (1) an explanation of the implications of different design choices, and (2) pointers to more information. Then, even a big form can be a source of ideas to create a better design. Bobby does that to a large extent, linking into the WAI. > More ambitiously, we're hoping to get people to use the > template to develop statements for their own web sites, so > that we might begin to build a list of sites with universal > usability statements. I do not know if that is actually useful. Bobby has a list of sites that are Bobby approved, but anyone who has worked on accessibility of Web sites knows that all that may mean is that the site has alt text and all its images and image maps. > Please let me know what you think - questions, comments, & > any other feedback would be appreciated... Well, that was not very well organized, but I think I got to most points I would have with more thought. Let me know if I can help. > thanks for your interest, > > harry > > > -------- > Harry Hochheiser hsh@cs.umd.edu > Human-Computer Interaction Lab http://www.cs.umd.edu/~hsh > Computer Science Department (301)405-2725 > University of Maryland From jcthomas@us.ibm.com Mon Oct 30 14:07:31 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id OAA05422 for ; Mon, 30 Oct 2000 14:07:15 -0500 (EST) From: jcthomas@us.ibm.com Received: from over.ny.us.ibm.com (over.ny.us.ibm.com [32.97.182.111]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id OAA43902 for ; Mon, 30 Oct 2000 14:04:20 -0500 Received: from e1.ny.us.ibm.com (s1 [10.0.3.101]) by admin.ny.us.ibm.com. (8.9.3/8.9.3) with ESMTP id NAA52056 for ; Mon, 30 Oct 2000 13:59:31 -0500 Received: from northrelay02.pok.ibm.com (northrelay02.pok.ibm.com [9.117.200.22]) by e1.ny.us.ibm.com (8.9.3/8.9.3) with ESMTP id NAA103380; Mon, 30 Oct 2000 13:39:14 -0500 Received: from d01ml233.pok.ibm.com (d01ml233.pok.ibm.com [9.117.200.63]) by northrelay02.pok.ibm.com (8.8.8m3/NCO v4.95) with ESMTP id NAA38450; Mon, 30 Oct 2000 13:34:52 -0500 Importance: Normal Subject: Corrected URL for The Information Society is: www.slis.indiana.edu/TIS/ To: af7804@wayne.edu, kasday@acm.org, dsloan@computing.dundee.ac.uk, dlamas@ufp.pt, iwan@soft.iwate-pu.ac.jp, sludi@asu.edu, anhuang@almaden.ibm.com, terry@pantos.org, edlopresti@juno.com, trewin@us.ibm.com, pt36@cornell.edu, jrb37@cornell.edu, h-sagawa@crl.hitachi.co.jp, lauderdale@cua.edu, march@ils.unc.edu, gv@trace.wisc.edu, mynatt@cc.gatech.edu, P.zaphiris@wayne.edu, profdoherty@erols.com, lhenderson@shyness.com, Richardg@mit.edu, rmb@dgp.toronto.edu, kristiina.karvonen@hut.fi, law@trace.wisc.edu, gv@trace.wisc.edu, forlizzi@cs.cmu.edu, perlman@acm.org, emile.morse@nist.gov, lsk12@eng.cam.ac.uk, catarci@dis.uniromal.it, barnicle@trace.wisc.edu, Pgregor@computing.dundee.ac.uk, Hmmeng@se.cuhk.edu.hk Cc: jscholtz@darpa.gov, preece@umbc.edu, novick@cs.utep.edu, cs0gco@isis.sunderland.ac.uk, kling@indiana.edu, ben@cs.umd.edu Date: Mon, 30 Oct 2000 13:39:10 -0500 Message-ID: X-MIMETrack: Serialize by Router on D01ML233/01/M/IBM(Build V506_10242000 |October 24, 2000) at 10/30/2000 01:38:36 PM MIME-Version: 1.0 Content-type: text/plain; charset=us-ascii Status: RO The correct URL is http://www.slis.indiana.edu/TIS/ Sorry for the inconvenience. John John C Thomas Manager, Knowledge Socialization IBM Research Hawthorne PO Box 704 Yorktown Heights, NY 10598 (914)-784-7561 t/l 863-7561 jcthomas@us.ibm.com Project Website: http://www.research.ibm.com/knowsoc/ Personal Website: http://www.truthtable.com/ From hsh@cs.umd.edu Mon Oct 30 12:47:16 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id MAA04273 for ; Mon, 30 Oct 2000 12:47:15 -0500 (EST) Received: from jazz.cs.umd.edu (jazz.cs.umd.edu [128.8.128.127]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id MAA51304 for ; Mon, 30 Oct 2000 12:47:14 -0500 Received: from jazz.cs.umd.edu (localhost [127.0.0.1]) by jazz.cs.umd.edu (8.9.3/8.9.1) with ESMTP id MAA20325; Mon, 30 Oct 2000 12:47:16 -0500 (EST) Message-Id: <200010301747.MAA20325@jazz.cs.umd.edu> X-Mailer: exmh version 2.0.2 2/24/98 To: director@hcibib.org cc: hsh@cs.umd.edu Subject: Universal Usability Statement Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Date: Mon, 30 Oct 2000 12:47:15 -0500 From: Harry Hochheiser Status: RO Dr. Perlman: Ben Shneiderman asked me to contact you regarding something we've been working on in conjunction with the CUU conference. At his suggestion, I've put some work into developing a "Universal Usability Template" for web sites, and we were hoping to get some feedback from folks such as yourself. I'm hoping that this note will help explain what we're up to while generating enough interest to get you to participate, provide feedback, etc... Ben's idea behind this template was that web sites operators could and should provide information regarding the measures that they have taken to make their sites usable. By providing a template, we could encourage information providers to describe their usability measures in a standard, easily readable form. Toward that end, I have developed a draft version of a template, along with an instantation for the universalusability.org site that is being built for the Conference on Universal Usability. The template can be found at http://www.cs.umd.edu/~hsh/cuu/StatementTemplate.html, and the instantiation is at http://www.cs.umd.edu/~hsh/cuu/uustatement.html We're very interested in getting your feedback and participation. At a basic level, we'd love to hear any comments/criticism, suggestions, or other input. I'd personally love to rework the contents in terms of different priority levels, but I don't feel that I personally have the competence to do that... More ambitiously, we're hoping to get people to use the template to develop statements for their own web sites, so that we might begin to build a list of sites with universal usability statements. Please let me know what you think - questions, comments, & any other feedback would be appreciated... thanks for your interest, harry -------- Harry Hochheiser hsh@cs.umd.edu Human-Computer Interaction Lab http://www.cs.umd.edu/~hsh Computer Science Department (301)405-2725 University of Maryland From jcthomas@us.ibm.com Sun Oct 29 10:47:16 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id KAA14247 for ; Sun, 29 Oct 2000 10:44:34 -0500 (EST) From: jcthomas@us.ibm.com Received: from e1.ny.us.ibm.com (e1.ny.us.ibm.com [32.97.182.101]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id KAA28274 for ; Sun, 29 Oct 2000 10:44:32 -0500 Received: from northrelay02.pok.ibm.com (northrelay02.pok.ibm.com [9.117.200.22]) by e1.ny.us.ibm.com (8.9.3/8.9.3) with ESMTP id KAA185656; Sun, 29 Oct 2000 10:37:35 -0500 Received: from d01ml233.pok.ibm.com (d01ml233.pok.ibm.com [9.117.200.63]) by northrelay02.pok.ibm.com (8.8.8m3/NCO v4.95) with ESMTP id KAA43586; Sun, 29 Oct 2000 10:31:27 -0500 Importance: Normal Subject: Call for Special Issues associated with Universal Usability Conference To: af7804@wayne.edu, kasday@acm.org, dsloan@computing.dundee.ac.uk, dlamas@ufp.pt, iwan@soft.iwate-pu.ac.jp, sludi@asu.edu, anhuang@almaden.ibm.com, terry@pantos.org, edlopresti@juno.com, trewin@us.ibm.com, pt36@cornell.edu, jrb37@cornell.edu, h-sagawa@cri.hitachi.co.jp, lauderdale@cua.edu, march@ils.unc.edu, gv@trace.wisc.edu, mynatt@cc.gatech.edu, P.zaphiris@wayne.edu, profdoherty@erois.com, lhenderson@shyness.com, Richardg@mit.edu, rmb@dgp.toronto.edu, kristina.karvonen@hut.fi, law@trace.wisc.edu, gv@trace.wisc.edu, forlizzi@cs.cmu.edu, perlman@acm.org, emile.morse@nist.gov, lsk12@eng.cam.ac.uk, catarci@dis.uniromal.it, barnicle@trace.wisc.edu, Pgregor@computing.dundee.ac.uk, Hmmeng@se.cuhk.edu.hk Cc: jscholtz@darpa.gov, preece@umbc.edu, novick@cs.utep.edu, cs0gco@isis.sunderland.ac.uk, kling@indiana.edu, ben@cs.umd.edu Date: Sun, 29 Oct 2000 10:35:44 -0500 Message-ID: X-MIMETrack: Serialize by Router on D01ML233/01/M/IBM(Build V506_10242000 |October 24, 2000) at 10/29/2000 10:34:34 AM MIME-Version: 1.0 Content-type: text/plain; charset=us-ascii Status: RO I look forward to seeing you at the Universal Usability Conference! You may recall that there are two special issues of journals associated with the conference. Each author of a paper, poster, or panel is encouraged to consider writing something for ONE (and only one) of the two journals. The calls are below. As is probably apparent from the calls, as well as the titles, the first journal, Interacting with Computers is more appropriate for results, techniques and methods of HCI. The second journal, The Information Society, is more appropiate for broader social issues. Please share this information with your co-authors. Thanks! John Call for Papers Universal Usability Special Edition of Interacting with Computers Editors: Gilbert Cockton and Dianne Murray Special Edition Editors: David Novick and Jean Scholtz Authors of CUU papers have the opportunity of submitting a paper based on their CUU submission for consideration in one or more special issues on Universal Usability for Interacting with Computers. Interacting with Computers is an international forum for communication and co-ordination of expertise, findings, and activities across the disciplines involved in HCI. Interacting with Computers also fosters communication between academic researchers and industry practitioners. Interacting with Computers is the official journal of the British HCI Group. It is now in its 13th year of publication and draws its editorial boards from senior members of the international research and practitioner community. Prospective authors are encouraged to visit the website at www.elsevier.com/locate/intcom for fuller descriptions, examples, and details. The paper you submit must be based on your work in the published CUU proceedings but must be significantly different. For example, additional studies can be described. If your CUU submission was part of a larger body of work, this is an opportunity to publish additional results. As CUU submissions occurred sometime ago, it may be that you have more recent results in this area that complement the CUU submission. This type of additional information in the paper would also be appropriate. If you are interested in submitting a paper for consideration in the journal, please send an e-mail to jscholtz@darpa.mil by Dec. 1 with a short abstract of the paper. Please also note in your e-mail how the paper will differ from the CUU submission. Papers will be due the 30th of January. We intend to have these reviewed and to notify you by the middle of March. If you are interested in reviewing for this special edition, please also e-mail jscholtz@darpa.mil no later than Jan. 15th. Call for Papers Universal Usability Special Edition of The Information Society Editor-in-Chief: Rob Kling Special Edition Editors: Jenny Preece and John Thomas Authors of CUU papers have the opportunity to submit a paper based on their CUU submission for consideration in a special issue on Universal Usability for The Information Society, a premier international journal that focuses on the relationships among technology, policy, and society. Prospective authors are encouraged to visit the website at www.slis.indiana.edu/ITS for fuller descriptions, examples, and details. The paper you submit must be based on your work in the published CUU proceedings but must be significantly different. For example, additional studies can be described; issues can be explored in more depth. If you CUU submission was part of a larger body of work, this is an opportunity to describe the larger body of work. As CUU submissions occurred sometime ago, it may be that you have more recent results or arguments in this area that compliment the CUU submission. This type of addition would also be appropriate. If you are interested in submitting a paper for consideration in the journal, please send an e-mail to jcthomas@us.ibm.com by Dec. 1 with a short abstract of the paper. Please also note in your e-mail how the paper will differ from the CUU submission. Papers will be due the 30th of January. We intend to have these reviewed and to notify you by the middle of March. Decisions will be based on the reviews, the judgement of the special edition editors and a final judgment by the journal editor to ensure overall quality. If you are interested in reviewing for this special edition, please also e-mail jcthomas@us.ibm.com no later than Jan. 15th. John C Thomas Manager, Knowledge Socialization IBM T. J. Watson Research Center PO Box 704 Yorktown Heights, NY 10598 USA (01)-914-784-7561 jcthomas@us.ibm.com www.research.ibm.com/knowsoc/ www.truthtable.com From perlman Mon Oct 30 15:43:17 2000 Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id PAA07593; Mon, 30 Oct 2000 15:43:17 -0500 (EST) From: Gary PERLMAN Message-Id: <200010302043.PAA07593@turing.acm.org> Subject: Re: Universal Usability Statement To: perlman@turing.acm.org (Gary PERLMAN) Date: Mon, 30 Oct 100 15:43:17 -0500 (EST) Cc: hsh@cs.umd.edu, director@hcibib.org In-Reply-To: <200010302009.PAA01058@turing.acm.org> from "Gary PERLMAN" at Oct 30, 0 03:10:05 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: RO I forgot one note I wanted to pass on, that on page size. One misconception on page size is that a lot of little images can be added up, but when you count transaction delays (about .5 second each), and HTTP header content (about 500 bytes each), you can see that they do not. Recently, we started working with the HTTP 1.1 feature of content compression and some large HTML text pages. In one case, a page that was 85K of text (with a lot of HTML markup) was transmitted as less than 8K (90% compression). MSIE 4.0+ and Navigator 4.5+ (not Mac, though), accept compressed HTML, but the issue then if whether the sever supports compression. So, byte count is not a simple measure. Gary > > Dr. Perlman: > > > > Ben Shneiderman asked me to contact you regarding something > > we've been working on in conjunction with the CUU > > conference. At his suggestion, I've put some work into > > developing a "Universal Usability Template" for web sites, > > and we were hoping to get some feedback from folks such as > > yourself. I'm hoping that this note will help explain what we're > > up to while generating enough interest to get you to participate, > > provide feedback, etc... > > > > Ben's idea behind this template was that web sites operators could > > and should provide information regarding the measures that they have > > taken to make their sites usable. By providing a template, > > we could encourage information providers to describe their > > usability measures in a standard, easily readable form. > > I think that is a good goal. I do not know if it would be useful > for users as much as it might be useful for site maintainers. > It could serve as a checklist for UU, especially if each criterion > were accomanied by a list of implications. More on this below. > > > Toward that end, I have developed a draft version of a > > template, along with an instantation for the > > universalusability.org site that is being built for the > > Conference on Universal Usability. The template can be > > found at > > > > http://www.cs.umd.edu/~hsh/cuu/StatementTemplate.html, > > > > and the instantiation is at > > > > http://www.cs.umd.edu/~hsh/cuu/uustatement.html > > Looking over these, I see lots of detail, but many holes, too. > Of course, many of the holes can be filled in: > Browser: > use of JavaScript (versions) > use of Cascading Style Sheets (CSS) > different features are not well supported on different browsers > use of Layers > use of ActiveX (versions) > use of cookies (privacy issues) > use of multiple windows > versions down to the point-release level > e.g., Netscape 4.07 has bugs fixed in 4.08 > versions on different platforms > Mac version numbers do not correspond to Windows version numbers > Input Devices: > navigable with keyboard only? > Display: > color depth > contrast > designed for fixed width (640 or 800 or 1024) > etc. > > One concern I have is that when you fill in all the holes, > you get something that is difficult to complete for a single page. > > Another concern I have is that of characterizing a whole site > versus a single page. Some parts of a site might be UU, > but then you get to a PDF page, or some ActiveX app for a demo. > It's tough to get into describing exceptions to the mode. > > Other concerns: > > Standards. Although there are HTML standards, no browser > implements them without exceptions, and more recent standards > (e.g., HTML) is not implemented in any popular browser. > So you might have perfect HTML 4.0 code that does not > work on any browser. > > Accessibility Add-ons: I have a colleague who uses JAWS > to read his screens. Specific versions work differently > that others, and to complicate matters, JAWS is programmable, > so what it does on a site can vary a lot. It is not clear > how to convey that. > > > We're very interested in getting your feedback and > > participation. At a basic level, we'd love to hear any > > comments/criticism, suggestions, or other input. I'd > > personally love to rework the contents in terms of > > different priority levels, but I don't feel that I > > personally have the competence to do that... > > I think it would be ideal to have TOOLS to do as many checks > of a page or site as possible. It is easy to scan HTML > for which tags and attributes are used, and that can answer > many of the questions in the form. > > And along with each check, whether automated or manual, > I think it would be useful to have (1) an explanation of > the implications of different design choices, and (2) > pointers to more information. Then, even a big form > can be a source of ideas to create a better design. > Bobby does that to a large extent, linking into the WAI. > > > More ambitiously, we're hoping to get people to use the > > template to develop statements for their own web sites, so > > that we might begin to build a list of sites with universal > > usability statements. > > I do not know if that is actually useful. Bobby has a list of sites > that are Bobby approved, but anyone who has worked on accessibility > of Web sites knows that all that may mean is that the site has alt text > and all its images and image maps. > > > Please let me know what you think - questions, comments, & > > any other feedback would be appreciated... > > Well, that was not very well organized, but I think I got to most points > I would have with more thought. Let me know if I can help. > > > thanks for your interest, > > > > harry > > > > > > -------- > > Harry Hochheiser hsh@cs.umd.edu > > Human-Computer Interaction Lab http://www.cs.umd.edu/~hsh > > Computer Science Department (301)405-2725 > > University of Maryland > From ben@cs.umd.edu Mon Oct 30 16:58:37 2000 Received: from envoy.cs.umd.edu (envoy.cs.umd.edu [128.8.130.251]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id QAA09572 for ; Mon, 30 Oct 2000 16:58:35 -0500 (EST) Received: by envoy.cs.umd.edu with Internet Mail Service (5.5.2650.21) id ; Mon, 30 Oct 2000 16:58:36 -0500 Message-ID: From: "Shneiderman, Ben" To: "Hochheiser, Harry" , "'perlman@turing.acm.org'" Subject: RE: uu statement Date: Mon, 30 Oct 2000 16:58:35 -0500 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: text/plain; charset="iso-8859-1" Status: O HI Gary and Harry, Great comments.. thoughtful and appropriate... and the follow up comment as well. Harry, please include these suggestions as best as you can. Gary raises a bunch of interesting and some complex issues, but it is good to understand them. The problem of having parts of a site UU and others not so UU are messy, but the goal of this is to raise awareness, so we'll let site maintainers do their best. Harry and I discussed the instantiations of the template as only putting in positive information, to keep them short and reduce embarrassment. What organization might the one to develop and promote this idea?? CAST? W3C? TRACE?? FTC? -- Ben S -----Original Message----- From: Harry Hochheiser [mailto:hsh@cs.umd.edu] Sent: Monday, October 30, 2000 3:23 PM To: ben@cs.umd.edu Subject: uu statement feedback from Gary Perlman... haven't replied to him yet. should I make the changes that he suggests? ------- Forwarded Message From: Gary PERLMAN Subject: Re: Universal Usability Statement To: hsh@cs.umd.edu (Harry Hochheiser) Date: Mon, 30 Oct 100 15:09:58 -0500 (EST) > Dr. Perlman: > > Ben Shneiderman asked me to contact you regarding something > we've been working on in conjunction with the CUU > conference. At his suggestion, I've put some work into > developing a "Universal Usability Template" for web sites, > and we were hoping to get some feedback from folks such as > yourself. I'm hoping that this note will help explain what we're > up to while generating enough interest to get you to participate, > provide feedback, etc... > > Ben's idea behind this template was that web sites operators could > and should provide information regarding the measures that they have > taken to make their sites usable. By providing a template, > we could encourage information providers to describe their > usability measures in a standard, easily readable form. I think that is a good goal. I do not know if it would be useful for users as much as it might be useful for site maintainers. It could serve as a checklist for UU, especially if each criterion were accomanied by a list of implications. More on this below. > Toward that end, I have developed a draft version of a > template, along with an instantation for the > universalusability.org site that is being built for the > Conference on Universal Usability. The template can be > found at > > http://www.cs.umd.edu/~hsh/cuu/StatementTemplate.html, > > and the instantiation is at > > http://www.cs.umd.edu/~hsh/cuu/uustatement.html Looking over these, I see lots of detail, but many holes, too. Of course, many of the holes can be filled in: Browser: use of JavaScript (versions) use of Cascading Style Sheets (CSS) different features are not well supported on different browsers use of Layers use of ActiveX (versions) use of cookies (privacy issues) use of multiple windows versions down to the point-release level e.g., Netscape 4.07 has bugs fixed in 4.08 versions on different platforms Mac version numbers do not correspond to Windows version numbers Input Devices: navigable with keyboard only? Display: color depth contrast designed for fixed width (640 or 800 or 1024) etc. One concern I have is that when you fill in all the holes, you get something that is difficult to complete for a single page. Another concern I have is that of characterizing a whole site versus a single page. Some parts of a site might be UU, but then you get to a PDF page, or some ActiveX app for a demo. It's tough to get into describing exceptions to the mode. Other concerns: Standards. Although there are HTML standards, no browser implements them without exceptions, and more recent standards (e.g., HTML) is not implemented in any popular browser. So you might have perfect HTML 4.0 code that does not work on any browser. Accessibility Add-ons: I have a colleague who uses JAWS to read his screens. Specific versions work differently that others, and to complicate matters, JAWS is programmable, so what it does on a site can vary a lot. It is not clear how to convey that. > We're very interested in getting your feedback and > participation. At a basic level, we'd love to hear any > comments/criticism, suggestions, or other input. I'd > personally love to rework the contents in terms of > different priority levels, but I don't feel that I > personally have the competence to do that... I think it would be ideal to have TOOLS to do as many checks of a page or site as possible. It is easy to scan HTML for which tags and attributes are used, and that can answer many of the questions in the form. And along with each check, whether automated or manual, I think it would be useful to have (1) an explanation of the implications of different design choices, and (2) pointers to more information. Then, even a big form can be a source of ideas to create a better design. Bobby does that to a large extent, linking into the WAI. > More ambitiously, we're hoping to get people to use the > template to develop statements for their own web sites, so > that we might begin to build a list of sites with universal > usability statements. I do not know if that is actually useful. Bobby has a list of sites that are Bobby approved, but anyone who has worked on accessibility of Web sites knows that all that may mean is that the site has alt text and all its images and image maps. > Please let me know what you think - questions, comments, & > any other feedback would be appreciated... Well, that was not very well organized, but I think I got to most points I would have with more thought. Let me know if I can help. > thanks for your interest, > > harry > > > -------- > Harry Hochheiser hsh@cs.umd.edu > Human-Computer Interaction Lab http://www.cs.umd.edu/~hsh > Computer Science Department (301)405-2725 > University of Maryland ------- End of Forwarded Message From hsh@cs.umd.edu Mon Oct 30 18:13:59 2000 Received: from jazz.cs.umd.edu (jazz.cs.umd.edu [128.8.128.127]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id SAA12035 for ; Mon, 30 Oct 2000 18:13:57 -0500 (EST) Received: from jazz.cs.umd.edu (localhost [127.0.0.1]) by jazz.cs.umd.edu (8.9.3/8.9.1) with ESMTP id SAA25001; Mon, 30 Oct 2000 18:13:29 -0500 (EST) Message-Id: <200010302313.SAA25001@jazz.cs.umd.edu> X-Mailer: exmh version 2.0.2 2/24/98 To: "Shneiderman, Ben" cc: "Hochheiser, Harry" , "'perlman@turing.acm.org'" Subject: Re: uu statement In-reply-to: Your message of "Mon, 30 Oct 2000 16:58:35 EST." Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Date: Mon, 30 Oct 2000 18:13:28 -0500 From: Harry Hochheiser Status: O Let me add my "thanks" to echo Ben's - those comments were great. Just what we were looking for. I'll revise the template (and instance) and will let you know when it's up again. thanks, harry > HI Gary and Harry, > > Great comments.. thoughtful and appropriate... and the follow up comment > as well. > > Harry, please include these suggestions as best as you can. Gary raises a > bunch of interesting and some complex issues, but it is good to understand > them. The problem of having parts of a site UU and others not so UU are > messy, but the goal of this is to raise awareness, so we'll let site > maintainers do their best. > > Harry and I discussed the instantiations of the template as only putting > in positive information, to keep them short and reduce embarrassment. > > What organization might the one to develop and promote this idea?? CAST? > W3C? TRACE?? FTC? > > -- Ben S > > > -----Original Message----- > From: Harry Hochheiser [mailto:hsh@cs.umd.edu] > Sent: Monday, October 30, 2000 3:23 PM > To: ben@cs.umd.edu > Subject: uu statement > > > > feedback from Gary Perlman... haven't replied to him yet. > should I make the changes that he suggests? > > ------- Forwarded Message > From: Gary PERLMAN > Subject: Re: Universal Usability Statement > To: hsh@cs.umd.edu (Harry Hochheiser) > Date: Mon, 30 Oct 100 15:09:58 -0500 (EST) > > > > Dr. Perlman: > > > > Ben Shneiderman asked me to contact you regarding something > > we've been working on in conjunction with the CUU > > conference. At his suggestion, I've put some work into > > developing a "Universal Usability Template" for web sites, > > and we were hoping to get some feedback from folks such as > > yourself. I'm hoping that this note will help explain what we're > > up to while generating enough interest to get you to participate, > > provide feedback, etc... > > > > Ben's idea behind this template was that web sites operators could > > and should provide information regarding the measures that they have > > taken to make their sites usable. By providing a template, > > we could encourage information providers to describe their > > usability measures in a standard, easily readable form. > > I think that is a good goal. I do not know if it would be useful > for users as much as it might be useful for site maintainers. > It could serve as a checklist for UU, especially if each criterion > were accomanied by a list of implications. More on this below. > > > Toward that end, I have developed a draft version of a > > template, along with an instantation for the > > universalusability.org site that is being built for the > > Conference on Universal Usability. The template can be > > found at > > > > http://www.cs.umd.edu/~hsh/cuu/StatementTemplate.html, > > > > and the instantiation is at > > > > http://www.cs.umd.edu/~hsh/cuu/uustatement.html > > Looking over these, I see lots of detail, but many holes, too. > Of course, many of the holes can be filled in: > Browser: > use of JavaScript (versions) > use of Cascading Style Sheets (CSS) > different features are not well supported on > different browsers > use of Layers > use of ActiveX (versions) > use of cookies (privacy issues) > use of multiple windows > versions down to the point-release level > e.g., Netscape 4.07 has bugs fixed in 4.08 > versions on different platforms > Mac version numbers do not correspond to Windows > version numbers > Input Devices: > navigable with keyboard only? > Display: > color depth > contrast > designed for fixed width (640 or 800 or 1024) > etc. > > One concern I have is that when you fill in all the holes, > you get something that is difficult to complete for a single page. > > Another concern I have is that of characterizing a whole site > versus a single page. Some parts of a site might be UU, > but then you get to a PDF page, or some ActiveX app for a demo. > It's tough to get into describing exceptions to the mode. > > Other concerns: > > Standards. Although there are HTML standards, no browser > implements them without exceptions, and more recent standards > (e.g., HTML) is not implemented in any popular browser. > So you might have perfect HTML 4.0 code that does not > work on any browser. > > Accessibility Add-ons: I have a colleague who uses JAWS > to read his screens. Specific versions work differently > that others, and to complicate matters, JAWS is programmable, > so what it does on a site can vary a lot. It is not clear > how to convey that. > > > We're very interested in getting your feedback and > > participation. At a basic level, we'd love to hear any > > comments/criticism, suggestions, or other input. I'd > > personally love to rework the contents in terms of > > different priority levels, but I don't feel that I > > personally have the competence to do that... > > I think it would be ideal to have TOOLS to do as many checks > of a page or site as possible. It is easy to scan HTML > for which tags and attributes are used, and that can answer > many of the questions in the form. > > And along with each check, whether automated or manual, > I think it would be useful to have (1) an explanation of > the implications of different design choices, and (2) > pointers to more information. Then, even a big form > can be a source of ideas to create a better design. > Bobby does that to a large extent, linking into the WAI. > > > More ambitiously, we're hoping to get people to use the > > template to develop statements for their own web sites, so > > that we might begin to build a list of sites with universal > > usability statements. > > I do not know if that is actually useful. Bobby has a list of sites > that are Bobby approved, but anyone who has worked on accessibility > of Web sites knows that all that may mean is that the site has alt text > and all its images and image maps. > > > Please let me know what you think - questions, comments, & > > any other feedback would be appreciated... > > Well, that was not very well organized, but I think I got to most points > I would have with more thought. Let me know if I can help. > > > thanks for your interest, > > > > harry > > > > > > -------- > > Harry Hochheiser hsh@cs.umd.edu > > Human-Computer Interaction Lab http://www.cs.umd.edu/~hsh > > Computer Science Department (301)405-2725 > > University of Maryland > > ------- End of Forwarded Message > > From ben@cs.umd.edu Mon Nov 6 07:38:51 2000 Received: from envoy.cs.umd.edu (envoy.cs.umd.edu [128.8.130.251]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id HAA00305 for ; Mon, 6 Nov 2000 07:38:50 -0500 (EST) Received: by envoy.cs.umd.edu with Internet Mail Service (5.5.2650.21) id ; Mon, 6 Nov 2000 07:38:56 -0500 Message-ID: From: "Shneiderman, Ben" To: "'Gary PERLMAN'" Subject: CUU leadership Date: Mon, 6 Nov 2000 07:38:48 -0500 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: text/plain; charset="iso-8859-1" Status: RO HI Gary, I would like you to think about being Chair or taking a leadership position for the CUU2002, which we think of holding in February 2002 in Washington, DC. Michael Levi is ready to be Program Chair. Sharon Laskowski was ready to do the job but both of her parents have now gotten serious health problems so she has family commitments for a while.... but she is likely to be willing to be an active organizer. I would love to be able to announce a provisional plan and include a one page notice in the registration packets on Nov 16-17 at CUU. Let me know how this sounds... I am excited by the good response to this topic and the influential role it could play in making the technology more usable, useful and universal. -- Ben S From cecilia@umiacs.umd.edu Tue Nov 7 16:43:30 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id QAA24505 for ; Tue, 7 Nov 2000 16:43:29 -0500 (EST) Received: from skippy.umiacs.umd.edu (skippy.umiacs.umd.edu [128.8.120.23]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id QAA51346 for ; Tue, 7 Nov 2000 16:43:28 -0500 Received: from snaglepuss (snagglepuss.umiacs.umd.edu [128.8.122.167]) by skippy.umiacs.umd.edu (8.9.3/8.9.1) with SMTP id QAA20579; Tue, 7 Nov 2000 16:43:34 -0500 (EST) From: "Cecilia Kullman" To: Cc: Subject: CUU Registration Date: Tue, 7 Nov 2000 16:42:46 -0500 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0) Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2314.1300 Status: RO Dear Gary Perlman: The $270 CUU registration charge to the Visa account ending in 2855 was declined. Please go to the on-line registration page at https://exchange.cs.umd.edu/cuu/cgi-bin/register.pl and re-enter your name and payment information (no need to re-enter address or other info). Please add "Payment verification" in the comment section. You may also fax payment information to 301-314-9658. Thank you, Cecilia Kullman UMIACS, U of Md Voice: 301/405-0304 Fax: 301/314-9658 From perlman Tue Nov 7 16:56:22 2000 Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id QAA29922; Tue, 7 Nov 2000 16:56:20 -0500 (EST) From: Gary PERLMAN Message-Id: <200011072156.QAA29922@turing.acm.org> Subject: Re: CUU Registration To: cecilia@umiacs.umd.edu (Cecilia Kullman) Date: Tue, 7 Nov 100 16:56:19 -0500 (EST) Cc: perlman In-Reply-To: from "Cecilia Kullman" at Nov 7, 0 04:42:46 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: O I lost my card a month or two ago, and the account number changed. >From the return mail I got, it appeared that my VISA had been charged when I registered on July 28th. I need to check my VISA account receipts. These may take awhile to gather. Gary Perlman > Dear Gary Perlman: > > The $270 CUU registration charge to the Visa account ending > in 2855 was declined. > > Please go to the on-line registration page at > https://exchange.cs.umd.edu/cuu/cgi-bin/register.pl > and re-enter your name and payment information > (no need to re-enter address or other info). > Please add "Payment verification" in the comment section. > > You may also fax payment information to 301-314-9658. > > Thank you, > Cecilia Kullman > > UMIACS, U of Md > Voice: 301/405-0304 > Fax: 301/314-9658 > From cecilia@umiacs.umd.edu Fri Nov 10 13:19:45 2000 Received: from skippy.umiacs.umd.edu (skippy.umiacs.umd.edu [128.8.120.23]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id NAA19127 for ; Fri, 10 Nov 2000 13:19:44 -0500 (EST) Received: from snaglepuss (snagglepuss.umiacs.umd.edu [128.8.122.167]) by skippy.umiacs.umd.edu (8.9.3/8.9.1) with SMTP id NAA12611 for ; Fri, 10 Nov 2000 13:19:50 -0500 (EST) From: "Cecilia Kullman" To: "Gary PERLMAN" Subject: RE: CUU Registration Date: Fri, 10 Nov 2000 13:18:57 -0500 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0) In-Reply-To: <200011072156.QAA29922@turing.acm.org> Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2314.1300 Status: RO I submitted the payment info to ACM for submission. It was declined and thus never charged. I sent you a receipt because ACM didn't tell me about the decline until now. Cecilia > -----Original Message----- > From: Gary PERLMAN [mailto:perlman@turing.acm.org] > Sent: Friday, July 10, 2893 6:44 PM > To: Cecilia Kullman > Cc: perlman@turing.acm.org > Subject: Re: CUU Registration > > > I lost my card a month or two ago, and the account number changed. > >From the return mail I got, it appeared that my VISA had been charged > when I registered on July 28th. > > I need to check my VISA account receipts. These may take awhile > to gather. > > Gary Perlman > > > Dear Gary Perlman: > > > > The $270 CUU registration charge to the Visa account ending > > in 2855 was declined. > > > > Please go to the on-line registration page at > > https://exchange.cs.umd.edu/cuu/cgi-bin/register.pl > > and re-enter your name and payment information > > (no need to re-enter address or other info). > > Please add "Payment verification" in the comment section. > > > > You may also fax payment information to 301-314-9658. > > > > Thank you, > > Cecilia Kullman > > > > UMIACS, U of Md > > Voice: 301/405-0304 > > Fax: 301/314-9658 > > > > From cecilia@umiacs.umd.edu Fri Nov 10 14:59:22 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id OAA19549 for ; Fri, 10 Nov 2000 14:59:21 -0500 (EST) From: cecilia@umiacs.umd.edu Received: from mimsy.cs.umd.edu (mimsy.cs.umd.edu [128.8.128.8]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id OAA44300 for ; Fri, 10 Nov 2000 14:59:13 -0500 Received: from localhost (envoy.cs.umd.edu [128.8.130.251]) by mimsy.cs.umd.edu (8.9.3/8.9.1) with SMTP id OAA27907 for ; Fri, 10 Nov 2000 14:59:21 -0500 (EST) Date: Fri, 10 Nov 2000 14:59:21 -0500 (EST) Message-Id: <200011101959.OAA27907@mimsy.cs.umd.edu> To: perlman@acm.org X-Mailer: Perl Mail::Sender 0.7.05 Jan Krynicky http://jenda.krynicky.cz/ Subject: CUU 2000 Registration Confirmation Status: RO Thanks for registering for CUU 2000. Confirmation materials will be mailed to you. Your registration information is below. Please contact Cecilia Kullman (cecilia@umiacs.umd.edu) if there are any problems or questions. Thanks, the CUU 2000 Committee Gary Perlman OCLC Online COmputer Library Center 6565 Frantz Road Dublin OH 43017 USA perlman@acm.org +1-614-761-5058 ACM SIGCHI Member (Early) - $270 From jcthomas@us.ibm.com Mon Nov 13 11:58:22 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id LAA09238 for ; Mon, 13 Nov 2000 11:55:04 -0500 (EST) Received: from e4.ny.us.ibm.com (e4.ny.us.ibm.com [32.97.182.104]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id LAA44888 for ; Mon, 13 Nov 2000 11:55:03 -0500 Received: from northrelay02.pok.ibm.com (northrelay02.pok.ibm.com [9.117.200.22]) by e4.ny.us.ibm.com (8.9.3/8.9.3) with ESMTP id LAA73024; Mon, 13 Nov 2000 11:51:21 -0500 Received: from d01ml233.pok.ibm.com (d01ml233.pok.ibm.com [9.117.200.63]) by northrelay02.pok.ibm.com (8.8.8m3/NCO v4.95) with ESMTP id LAA61230; Mon, 13 Nov 2000 11:48:40 -0500 Importance: Normal Subject: Guaging time to speak at the Universal Usability Conference To: af7804@wayne.edu, kasday@acm.org, dsloan@computing.dundee.ac.uk, dlamas@ufp.pt, iwan@soft.iwate-pu.ac.jp, sludi@asu.edu, anhuang@almaden.ibm.com, terry@pantos.org, edlopresti@juno.com, trewin@us.ibm.com, pt36@cornell.edu, jrb37@cornell.edu, h-sagawa@cri.hitachi.co.jp, lauderdale@cua.edu, march@ils.unc.edu, gv@trace.wisc.edu, mynatt@cc.gatech.edu, P.zaphiris@wayne.edu, profdoherty@erois.com, lhenderson@shyness.com, Richardg@mit.edu, rmb@dgp.toronto.edu, kristina.karvonen@hut.fi, law@trace.wisc.edu, gv@trace.wisc.edu, forlizzi@cs.cmu.edu, perlman@acm.org, emile.morse@nist.gov, lsk12@eng.cam.ac.uk, catarci@dis.uniromal.it, barnicle@trace.wisc.edu, Pgregor@computing.dundee.ac.uk, Hmmeng@se.cuhk.edu.hk Cc: jscholtz@darpa.mil From: "John C Thomas/Watson/IBM" Date: Mon, 13 Nov 2000 11:53:18 -0500 Message-ID: X-MIMETrack: Serialize by Router on D01ML233/01/M/IBM(Release 5.0.5 |September 22, 2000) at 11/13/2000 11:50:22 AM MIME-Version: 1.0 Content-type: text/plain; charset=us-ascii Status: RO X-Status: Several of you have asked me individually how much time you might have to speak. Note that the sessions vary somewhat in the number of papers and in the length of session. In general, we'd like to save 20 minutes for questions, discussion, SHORT introductions, etc. So, if there are T minutes in your session and N papers, you should NOT plan on speaking for a full T/N minutes but something like (T-20)/N. It is recommended that people take clarification questions after each paper and more general questions at the end of the session. I look forward to meeting you soon! John John C Thomas Manager, Knowledge Socialization IBM Research Hawthorne PO Box 704 Yorktown Heights, NY 10598 (914)-784-7561 t/l 863-7561 jcthomas@us.ibm.com Project Website: http://www.research.ibm.com/knowsoc/ Personal Website: http://www.truthtable.com/ From ben@cs.umd.edu Fri Jul 7 17:54:29 2000 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id RAA31564 for ; Fri, 7 Jul 2000 17:54:28 -0400 (EDT) Received: from envoy.cs.umd.edu (envoy.cs.umd.edu [128.8.130.251]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id RAA33586 for ; Fri, 7 Jul 2000 17:54:26 -0400 Received: by envoy.cs.umd.edu with Internet Mail Service (5.5.2650.21) id ; Fri, 7 Jul 2000 17:56:12 -0400 Message-ID: From: "Shneiderman, Ben" To: "'Gary PERLMAN'" , brad_m@unity.ncsu.edu Cc: "Shneiderman, Ben" , joanna@dgp.toronto.edu, director@hcibib.org, usability@listserv.ncsu.edu, "'instone@acm.org'" Subject: RE: HCI BIB & UUGuide Date: Fri, 7 Jul 2000 17:56:09 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: text/plain; charset="iso-8859-1" Status: RO X-Status: HI Gary, Brad, and the rest, This is really a quite interesting issue that I have now spent a good piece of the past day thinking about. I looked at the HCI BIB site, Brad's taxonomy, and read Gary's fine paper for CUU (available on his web page). I've added Keith Instone to the copy list. I think both goals are worthy and attainable: (1) adding refs to HCIBIB, and (2) having a separate UU site. Gary makes good points about the advantages of integrating materials into a central system, but I think letting the CUU Student Fellows have a "site of their own" seem valid. Also a separate UU site will enable inclusion of other materials, links, discussion groups, photos, screen grabs, etc. and allow visitors to have a clear focus. I could envision others linking to either the UU or HCIBIB site, or both. So I think the operational question is whether items get added to the HCIBIB site first and then extracted/viewed for UU, or added to UU first and then separately added to HCIBIB. An interesting related issue is Brad's taxonomy, which maybe useful for HCIBIB, but I suspect Gary has some thoughts about how it might be revised. I suggest Brad and Gary have a phone (or email) discussion and come up with a plan. -- Ben S -----Original Message----- From: Gary PERLMAN [mailto:perlman@turing.acm.org] Sent: None To: ben@cs.umd.edu Cc: brad_m@unity.ncsu.edu; joanna@dgp.toronto.edu; director@hcibib.org; usability@listserv.ncsu.edu Subject: Re: HCI BIB & UUGuide Hi Ben, My reply to Brad did not get to the usability list, but I subscribed and this should now go through. But I'll first reply to Ben's comments on Brad's comments. > but I agree with Brad that Universal Usability does encompass issues that > are not currently covered in the HCI BIB topics of accessibility and > internationalization--> for example, design of web site to work well on high > and low bandwidth networks, plasticity of design to work on a range of > screen sizes, software architectures and data formats to minimize disruption > from new versions, design of online help or tutorials, revising content to > match the needs of different minorities or the elderly, etc. So, let's get them into the HCI Bibliography. More on that later. > So I propose this way forward... For our conference Brad and the gang > develop the UUGuide, which I believe will have more commentary and lists of > non-web resources. However, Brad could assign 1 or 2 of the students to > extracting a set of links that could be included in an HCI BIB topic called > 'Universal Usability' - it would minimize overlap with accessibility and > internationalization and help define this new territory. > > Does that work? > > -- Ben S I'll help out (if asked) regardless, but I think that is the wrong approach. And here is my original reply: I think there are opportunities for cooperation. The sites presents this classification scheme: User Communities Computer Literacy training or education with technology, platform- and application-specific familiarity, adaptability, problem solving, novice or expert Domain Literacy knowledge of application area, education, testing capability, accredited expertise Textual Literacy ESL/International, reading-level, verbal ability Cognitive intelligence scores, testing ability, educational level Physical ambulatory, haptic, visual, auditory Chronological children through seniors Economic low- through high-income Individual and Personality Differences affective, motivation through disinterested, unengaged Geographic and Sub-Cultural Issues rural, low population through urban, concentrated population Hardware & Software Adaptive and Adaptable Software Systems High and Low Bandwidth Connection Fast and Slow Processors Monitors and Peripheral Devices Online Help and User Assistance Technologies Multimodal Interactions and Media Conversion visual, audio, speech, haptic Version Evolution, Compatibility, and Portability Social & Organizational Systems Professional Accountability and Authority Public Participation in Technology Design and Implementation Privacy, Security, and Rights of the Individual Workplace and the Home Government and Market Ownership of Technological Policy Persuasive and Affective Roles for Computing Professionals Ethical Issues Civic Systems and Online Communities Developing Countries and Cultural Issues Legal Issues and Intellectual Property Approach & Method Quantitative and Qualitative Automatable Metrics Observer Intrusion and Participant Involvement Design and Theory Summative and Formative Evaluation Expert Reviews and Usability Testing Guidelines Documents and Processes Participatory Design These are not orthogonal (I realize that no one was saying that they are), but the first case I looked at: Approach & Method : Participatory Design has a paper by Guy Boy, which contains a cross-reference to: User Communities : Individual and Personality Differences but the paper does not appear there. The way the HCIBIB organizes internet resources, resources would be extracted from a database and show up in all relevant categories and subcategories. For example, the UI4ALL conference appears on the SIGCAPH link page under papers, and on the SIGCHI Intercultural page under resources. Ideally, there would be a way to merge the above classification scheme to be able to merge into the HCI Bibliography for search, and into existing and future "views", even one like on: http://www4.ncsu.edu/~brad_m/UUGuide/approach.html (although one that was more accessible). Consider the paper I referred to above: http://www.hcibib.org/gs.cgi?word=checked&terms=C.CHI.96.2.87 In the HCIBIB, this is stored as: %M C.CHI.96.2.87 %T The Group Elicitation Method for Participatory Design and Usability Testing %S INTERACTIVE POSTERS: Designing and Evaluating Interfaces and Systems %A Guy A. Boy %B Proceedings of ACM CHI 96 Conference on Human Factors in Computing Systems %D 1996 %V 2 %P 87-88 %K Knowledge elicitation, Participatory design, Decision support systems, Evaluation, Methodology %W http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm %X This short paper presents the Group Elicitation Method (GEM), a brainwriting technique augmented by a decision support system for participatory design and usability testing. GEM has been successfully used in four industrial projects to elicit knowledge from users, management and designers. In particular, in three of them it was used to elicit end-users' knowledge for the design of new user interfaces. This short paper discusses the properties of such a method and the lessons learned. Now, compare that to what is on the Approach & Method page: [Description] Boy, G. A. (1996) The Group Elicitation Method for Participatory Design and Usability Testing. [Audience] Practitioners, Researchers. [Keywords] Knowledge elicitation, participatory design, decision support systems, evaluation, methodology. [Details] This short paper presents the Group Elicitation Method (GEM), which is a technique used for participatory design and user testing. The technique has been designed to moderate the personal and professional differences between individuals involved in system design. [Location] http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm [Related Universal Usability Categories] Approach and Method (Expert Reviews and Usability Testing), User Communities (Individual and Personality Differences) [KM]. The value-added is: [Audience] [UU Categories] Some imformation has been removed (part of the abstract, publication information), but most of the entry is a duplication of part of an existing online entry. This strikes me as a waste of time. I think a better approach would be to add the value added to existing entries. Of course, not all entries that people might like to include are online, but that can be addressed by (1) adding the entries so they ARE online, or (2) adding whole new categories of items (e.g., thre HFES ITG newsletter). I do not have a method for annotation right now, but the HCIBIB is set up for it because each record has a unique identifier (e.g., C.CHI.96.2.87) and these identifiers could be used to "join" annotations with records, either offline to build summary pages, or in real time for a search. I honestly think that integrating into something that is a well-used service and database will mean the difference between an effort that is fun but ultimately fruitless and one that can have enduring worth. I realize that I am volunteering a bunch of time, but I am willing to: * set up a method to add [audience] and [category] information, beyond the current initial entry form: http://www.acm.org/~perlman/suggest.cgi?K=intercultural:books * get the bibliographic information for all resources into the HCIBIB, somehow * help generate views like those on the site: http://www4.ncsu.edu/~brad_m/UUGuide/approach.html from the data in the HCI Bibliography (with the caveat that descriptions and keywords might be full abstracts). What do you think? > Hi Gary, all, > > I don't take this to be a grumpy position at all, but I do see it as > premature in several ways. Excellent resources like the HCIBib site, > I believe, are going to ultimately account for developments in HCI > that focus on universal usability, but right now they don't. This > probably has much more their scope and bibliographic nature than it > does with their political or social intentions. That is, I haven't > tended to be that interested in HCI's assessibility or "social > milieux for computing" cross-references in the past (and I've done > social implications of technology research!), precisely because the > HCIBib focuses my attention on other HCI issues that seem broader in > the light of the entire database. But, and I'm perhaps > over-interpreting Ben's perspective towards universal usability, uu > is MUCH more than accessibility or even multicultural computing (my > initial interpretations of multicultural literatures, e.g., is that > they're very commercially oriented and tend also be be Americentric > perhaps only accidentally). > > Getting the student fellows, representing some of the very audiences > we're interested in addressing, accounting for, designing with and > for, to focus on their own website strikes me then as critical, at > least in the initial stages. And this of course will necessitate them > learning about the existing tools, like Bobby which being a Canadian > I couldn't help running on what we'd put up in the early stages :-). > You're forgetting you're an expert user and don't represent much of > the mainstream computing population here ;-). > > Besides, isn't it more exciting for the fellows to be working on > something with a "grassroots" flavor to it than on something that > becomes one of "several subcollections in the HCI Bibliography" (even > if that's where it ultimately ends up going.) > > But then maybe now I'm being a grump. Cheers, Brad. > > At 11:51 AM -0400 7/6/00, Gary PERLMAN wrote: > >I don't mean to be a grump, but this project seems like > >the wrong approach. There are several subcollections > >in the HCI Bibliography (accessibility, multicultural, etc.) > >and I think it makes much more sense to integrate > >resources into one that is already widely used. > > > >Also, it is ironic that your prototype site: > > http://www4.ncsu.edu/~brad_m/UUGuide/ > >fails the Bobby test for accessibility and > >it does not specify a language (e.g., "en") in the HTML. > >So, it seems like a sites for universal usability > >by fully-sighted English speakers. > > > >Gary Perlman > > > >> Dear CUU authors, > >> > >> This note is a request for you to distribute the Call for Student > >> Fellows. > >> > >> Student Fellows are an integral part of ACM's Conference on Universal > >> Usability. Not only will these students assist at the conference itself, > >> they will also be involved in a substantial effort prior to the > >> conference to create a web resource on universal usability. > >> > >> Our goal at the moment is to distribute the Call for Student Fellows as > >> widely as possible. We are hoping for a diverse representation of > >> students -- diverse in terms of gender, ethnic background, abilities > >> etc. > >> > >> The text version of this call can be found below. It can also be found > >> on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html > >> > >> Being authors of CUU papers, posters, and panels, our hope is that you > >> may know of appropriate students. The deadline for applications -- July > >> 15th -- is fast approaching. Please spread the word about this > >> opportunity as widely as possible. > >> > >> Thank you very much for your assistance, > >> Joanna > >> > >> Joanna McGrenere > >> Student Fellows Co-Chair > >> > >> ------------------------------------------ > >> 2nd Call for Student Fellows > >> for > >> ACM's Conference on Universal Usability > >> > >> We are looking for at least an additional 15 enthusiastic graduate > >> students who have a keen interest in universal usability to help out > > > with CUU 2000. Student fellows will receive partial support to attend > >> the conference: free registration to the conference, shared > >> accommodations for 2-3 nights, some meals, and a travel stipend (at > >> least $300 against receipts) dependent on distance of travel. > >> > >> This student volunteer program is somewhat unusual in that participation > >> begins well before the conference. The goal is for the student fellows > >> to assist in the construction of a website that is a comprehensive > >> resource on universal usability. We have tentatively entitled our > >> resource UUGuide. > >> > >> Gary Perlman's HCIBIB and Keith Instone's > >> Usable Web are excellent examples of this type > >> of resource, except that our site is devoted entirely to universal > > > usability. > > > > > > With the assistance of 3 students, we have already begun this exciting > > > project. We have created a taxonomy of universal usability and have > > > begun to populate the taxonomy with links to relevant web sites. Check > >> out our UUGuide prototype to > >> see the progress we've made! > >> > >> Our goal is to continue to add content to the resource so that it is > >> operational by mid September. In addition to adding content, we are open > >> to suggestions of expanding UUGuide to include, for example, discussion > >> forums, position papers, or anything else that would add to the > >> usefulness of the resource. > >> > >> Participation in this exciting project requires a fair amount of > >> commitment given the extraordinarily high-profile and international > >> nature of the conference and the broad computing representation involved > >> in the overall effort. Student fellows will be expected to spend > >> approximately 10 to 15 hours on the web resource spread over the months > >> of July, August, and September. In addition to the pre-conference > >> website construction, student fellows will be expected to assist at the > >> conference with, for example, registration, the press room, the e-mail > >> room, childcare arrangements, and video/audio setup. > >> > >> Full-time graduate students and upperclass undergraduate students in > >> computer science, ergonomics, technical communication, psychology, > >> engineering, instructional technology, human-computer interaction, > >> graphic design, and related areas are encouraged to apply. Web > >> development skills are an asset but are not necessary as we have a > >> webmaster available to work with the students. Applications will be > >> accepted through July 15th. > >> > >> Application Directions for Fellowships > >> > >> To apply for a Universal Usability Student Fellowship, please send the > >> following information to the address below: > >> > >> * your name > >> * school > >> * major field of study > >> * year in school > >> * your phone number > >> * your addresses (both regular mail and e-mail) > >> * a 200- to 300-word statement about the nature of your interest in > >> universal usability > >> > >> We prefer that you apply by e-mail. Applications should be sent to > >> joanna@dgp.toronto.edu. If you do not have access to e-mail, send your > >> postal application to: > >> > >> Joanna McGrenere, Student Fellows Co-Chair > >> University of Toronto > >> 10 Kings College Road, Room 4306 > >> Toronto, ON, M5S 3G4 > >> Canada > >> > >> Additional Questions > >> > >> If you have questions regarding any aspect of student participation in > >> the conference, please contact Joanna McGrenere, Student Coordinator, at > >> joanna@dgp.toronto.edu or 416-978-1532. > >> > >> > >> > >> > > -- > ............................................... > Dr. Brad Mehlenbacher > Technical Communication | NC State | Raleigh, NC 27695-8105 > 919.515.4105 (ph) | 919.515.6071 (fx) > brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m > > I'm a princess and I have a wand. It's in my closet. Eleanor, 6 > ...................................................................... > From owner-usability@listserv.ncsu.edu Sat Jul 8 04:01:48 2000 Received: from uni01ls.unity.ncsu.edu (uni01ls.unity.ncsu.edu [152.1.1.120]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id EAA07428 for ; Sat, 8 Jul 2000 04:01:47 -0400 (EDT) Received: from host (localhost [127.0.0.1]) by uni01ls.unity.ncsu.edu (8.8.4/US20May96) with SMTP id EAA19191; Sat, 8 Jul 2000 04:03:32 -0400 (EDT) Received: from mail0.bna.bellsouth.net (mail0.bna.bellsouth.net [205.152.150.12]) by uni01ls.unity.ncsu.edu (8.8.4/US20May96) with ESMTP id EAA19159 for ; Sat, 8 Jul 2000 04:03:13 -0400 (EDT) Received: from [204.84.247.69] ([204.84.244.32]) by mail0.bna.bellsouth.net (3.3.5alt/0.75.2) with ESMTP id EAA09870 for ; Sat, 8 Jul 2000 04:03:11 -0400 (EDT) Message-Id: Date: Sat, 8 Jul 2000 03:39:05 -0500 Sender: owner-usability@listserv.ncsu.edu Precedence: bulk From: Brad Mehlenbacher To: Listserv Usability Subject: Feedback on UUGuide, fyi Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" ; format="flowed" X-Listprocessor-Version: 8.0 -- ListProcessor(tm) by CREN Status: RO X-Status: Hi all, Forgive the repeated posting of Dorine's message but I don't think this was sent to the entire usability listserv group, fyi. Brad. >Reply-To: "Dorine Andrews" >From: "Dorine Andrews" >To: "Joanna McGrenere" >Cc: "Diane Maloney-Krichmar" , > "Shneiderman Ben" , , > "Kori Inkpen" , "Jennifer Preece" >Subject: Re: helping with the CUU Conference >Date: Wed, 5 Jul 2000 13:23:03 -0400 >X-Priority: 3 > >Joanna: I took a look at the UU Guide. The main page layout is quite nice >and easy to read. I scanned through the next level of pages. I found them >difficult to figure out...that the white portions were numbered to match the >mouseover list on the main page. Also, the different widths confused me. I >could not dicern a pattern. However, I do like the white background for >text intensive pages. I would really consider a different design for these >pages. Each subheading should be a separate page. Maybe put the >subheadings near the top of the page (use frames or no frames as your >preference guides you), then when you click on the subheading the listing >for that subject is displayed and the item you clicked-on changes color. >Otherwise the contents look orderly and easy to understand. Perhaps you >don't need the [ ] marks around the topic headings in the description. The >bolding seems to be sufficient. > >I will be gone (and out of touch) until July 23rd. I am off to the Jersey >shore for a much needed vacation with family. When I return I will be able >to meet with those who will be working on the online community to discuss >and select an approach for creating and maintaining one for cuu. I live in >Arlington, VA , but can come to Baltimore when needed. > >I hope this helps. >Thanks, I look forward to working with the group. Dorine > >-----Original Message----- >>From: Joanna McGrenere >To: Jennifer Preece >Cc: Dorine Andrews ; Diane Maloney-Krichmar >; Shneiderman Ben ; >brad_m@unity.ncsu.edu ; joanna@dgp.toronto.edu >; Kori Inkpen ; Jennifer Preece > >Date: Wednesday, July 05, 2000 2:31 PM >Subject: Re: helping with the CUU Conference > > >>Hi Dorine and Diane, >> >>Currently we have 3 students working with us on the web resource and are >>expecting to have another 20 or so in a couple weeks time. Right now we are >>trying to sort out what we can add to the resource and how we can involve >>all these students. >> >>I don't have much expertise in on-line communities but Jenny mentioned that >>you have both taken her course on the topic. Do you think it would be >>possible to make additions to the site so as to foster a community? Would >>either of you be interested in working with a small handful of students to >>look in to this? No technical expertise would be required because we could >>ensure that some of the students have a technical background. I'm not sure > >the amount of effort that would be required for this but it could > >definitely start on a very small scale and work it's way into something a >>bit larger if time, energy, and interest allow. >> >>> As you can see I have copied this email to Brad, Kori and Joanna who are >>> organizing the student fellows. They have already developed an ambitious >web >>> site and are making plans for the actual conference. Joanna suggested the >>> idea of including a discussion board and trying to make the web site the >>> center of a community as well as an information source, so your help with >>> that would be useful. Alternatively there may be other ways that you >could >>> help. For example, you may know one or two minority students who would be >>> good to involve in the conference, or you might be willing to be involved >in >>> helping at the conference. So the purpose of this email is to introduce >you >>> and to invite you both to chat with us about how best to involve you. >> >>We would definitely appreciate you spreading the word about the CUU student >>fellows as broadly as you can. In particular we are hoping to have a good >>representation of minority students. >> >>Please see our 2nd call for student fellows if you have not already. A link >>to our current prototype of UUGuide (the web resource) can be found in the >>call. >> >>http://www.acm.org/sigchi/cuu/stufellows.html >> >>> Joanna, Brad and Kori, would you like to say more about the kind of help >>> you're looking for. Have you talked more about the online community idea >or >>> are there other things? >> >>We would certainly appreciate any feedback on UUGuide. We are already >>working on the next iteration of the prototype and will definitely have >>some of the incoming students adding content to the site. If either of you >>have any ideas on other possible components for the site to which we could >>dedicate a handful of students we are all ears! >> >>Thanks for your time and interest! >> >>Joanna >> >> >> -- ............................................... Dr. Brad Mehlenbacher Technical Communication | NC State | Raleigh, NC 27695-8105 919.515.4105 (ph) | 919.515.6071 (fx) brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m I'm a princess and I have a wand. It's in my closet. Eleanor, 6 ...................................................................... From brad_m@unity.ncsu.edu Sat Jul 8 04:02:35 2000 Received: from mail0.bna.bellsouth.net (mail0.bna.bellsouth.net [205.152.150.12]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id EAA28665 for ; Sat, 8 Jul 2000 04:02:34 -0400 (EDT) Received: from [204.84.247.69] ([204.84.244.32]) by mail0.bna.bellsouth.net (3.3.5alt/0.75.2) with ESMTP id EAA10481 for ; Sat, 8 Jul 2000 04:04:19 -0400 (EDT) Mime-Version: 1.0 X-Sender: brad_m@pop-in.ncsu.edu Message-Id: In-Reply-To: <200007062000.QAA11303@turing.acm.org> References: <200007062000.QAA11303@turing.acm.org> Date: Sat, 8 Jul 2000 04:00:28 -0500 To: Gary PERLMAN From: Brad Mehlenbacher Subject: Re: Call for Student Fellows for ACM's CUU Content-Type: text/plain; charset="us-ascii" ; format="flowed" Status: RO X-Status: Gary, >BTW, I was born and raised in Montreal. HA! That was probably the single most disarming opening I've ever read in an eMail message :-). I just wanted to send you a very quick note telling you that I really want to spend some time thinking about what you've opened up below. These are excellent points and, to be honest, the most thorough feedback on the taxonomy (as I've been developing it largely on the fly!) since we began the UUGuide project. I have another huge deadline for Monday, so I'll respond more thoroughly as I've had the time to process what you've outlined below. Talk to you soon, Brad. >I think there are opportunities for cooperation. >The sites presents this classification scheme: > > User Communities > Computer Literacy > training or education with technology, > platform- and application-specific familiarity, > adaptability, problem solving, novice or expert > Domain Literacy > knowledge of application area, education, > testing capability, accredited expertise > Textual Literacy > ESL/International, reading-level, verbal ability > Cognitive > intelligence scores, testing ability, educational level > Physical > ambulatory, haptic, visual, auditory > Chronological > children through seniors > Economic > low- through high-income > Individual and Personality Differences > affective, motivation through disinterested, unengaged > Geographic and Sub-Cultural Issues > rural, low population through urban, >concentrated population > Hardware & Software > Adaptive and Adaptable Software Systems > High and Low Bandwidth Connection > Fast and Slow Processors > Monitors and Peripheral Devices > Online Help and User Assistance Technologies > Multimodal Interactions and Media Conversion > visual, audio, speech, haptic > Version Evolution, Compatibility, and Portability > Social & Organizational Systems > Professional Accountability and Authority > Public Participation in Technology Design and Implementation > Privacy, Security, and Rights of the Individual > Workplace and the Home > Government and Market Ownership of Technological Policy > Persuasive and Affective Roles for Computing Professionals > Ethical Issues > Civic Systems and Online Communities > Developing Countries and Cultural Issues > Legal Issues and Intellectual Property > Approach & Method > Quantitative and Qualitative > Automatable Metrics > Observer Intrusion and Participant Involvement > Design and Theory > Summative and Formative Evaluation > Expert Reviews and Usability Testing > Guidelines Documents and Processes > Participatory Design > >These are not orthogonal (I realize that no one was saying that they are), >but the first case I looked at: > Approach & Method : Participatory Design >has a paper by Guy Boy, which contains a cross-reference to: > User Communities : Individual and Personality Differences >but the paper does not appear there. The way the HCIBIB organizes >internet resources, resources would be extracted from >a database and show up in all relevant categories and subcategories. >For example, the UI4ALL conference appears on the SIGCAPH link page >under papers, and on the SIGCHI Intercultural page under resources. > >Ideally, there would be a way to merge the above classification >scheme to be able to merge into the HCI Bibliography for search, >and into existing and future "views", even one like on: > http://www4.ncsu.edu/~brad_m/UUGuide/approach.html >(although one that was more accessible). > >Consider the paper I referred to above: > http://www.hcibib.org/gs.cgi?word=checked&terms=C.CHI.96.2.87 >In the HCIBIB, this is stored as: > %M C.CHI.96.2.87 > %T The Group Elicitation Method for Participatory Design and >Usability Testing > %S INTERACTIVE POSTERS: Designing and Evaluating Interfaces and Systems > %A Guy A. Boy > %B Proceedings of ACM CHI 96 Conference on Human Factors in >Computing Systems > %D 1996 > %V 2 > %P 87-88 > %K Knowledge elicitation, Participatory design, Decision >support systems, > Evaluation, Methodology > %W http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm > %X This short paper presents the Group Elicitation Method >(GEM), a brainwriting > technique augmented by a decision support system for >participatory design and > usability testing. GEM has been successfully used in four >industrial projects > to elicit knowledge from users, management and designers. In >particular, in > three of them it was used to elicit end-users' knowledge for >the design of new > user interfaces. This short paper discusses the properties >of such a method > and the lessons learned. > >Now, compare that to what is on the Approach & Method page: > > [Description] Boy, G. A. (1996) The Group Elicitation Method for >Participatory Design and Usability Testing. > [Audience] Practitioners, Researchers. > [Keywords] Knowledge elicitation, participatory design, decision >support systems, evaluation, methodology. > [Details] This short paper presents the Group Elicitation Method >(GEM), which is a technique used for participatory design and user >testing. The technique has been designed to moderate the personal >and professional differences between individuals involved in system >design. > [Location] http://www.acm.org/sigchi/chi96/proceedings/intpost/Boy/bg_txt.htm > [Related Universal Usability Categories] Approach and Method >(Expert Reviews and Usability Testing), User Communities (Individual >and Personality Differences) [KM]. > >The value-added is: > [Audience] > [UU Categories] >Some imformation has been removed (part of the abstract, publication >information), but >most of the entry is a duplication of part of an existing online entry. >This strikes me as a waste of time. > >I think a better approach would be to add the value added to existing entries. >Of course, not all entries that people might like to include are online, >but that can be addressed by (1) adding the entries so they ARE online, >or (2) adding whole new categories of items (e.g., thre HFES ITG newsletter). >I do not have a method for annotation right now, but the HCIBIB is set up >for it because each record has a unique identifier (e.g., C.CHI.96.2.87) >and these identifiers could be used to "join" annotations with records, >either offline to build summary pages, or in real time for a search. > >I honestly think that integrating into something that is a well-used >service and database will mean the difference between an effort that >is fun but ultimately fruitless and one that can have enduring worth. > >I realize that I am volunteering a bunch of time, but I am willing to: > * set up a method to add [audience] and [category] information, beyond > the current initial entry form: > http://www.acm.org/~perlman/suggest.cgi?K=intercultural:books > * get the bibliographic information for all resources into the >HCIBIB, somehow > * help generate views like those on the site: > http://www4.ncsu.edu/~brad_m/UUGuide/approach.html > from the data in the HCI Bibliography (with the caveat that > descriptions and keywords might be full abstracts). > >What do you think? > >> Hi Gary, all, >> >> I don't take this to be a grumpy position at all, but I do see it as >> premature in several ways. Excellent resources like the HCIBib site, >> I believe, are going to ultimately account for developments in HCI >> that focus on universal usability, but right now they don't. This >> probably has much more their scope and bibliographic nature than it >> does with their political or social intentions. That is, I haven't >> tended to be that interested in HCI's assessibility or "social >> milieux for computing" cross-references in the past (and I've done >> social implications of technology research!), precisely because the >> HCIBib focuses my attention on other HCI issues that seem broader in >> the light of the entire database. But, and I'm perhaps >> over-interpreting Ben's perspective towards universal usability, uu >> is MUCH more than accessibility or even multicultural computing (my >> initial interpretations of multicultural literatures, e.g., is that >> they're very commercially oriented and tend also be be Americentric >> perhaps only accidentally). > > >> Getting the student fellows, representing some of the very audiences >> we're interested in addressing, accounting for, designing with and >> for, to focus on their own website strikes me then as critical, at >> least in the initial stages. And this of course will necessitate them >> learning about the existing tools, like Bobby which being a Canadian >> I couldn't help running on what we'd put up in the early stages :-). >> You're forgetting you're an expert user and don't represent much of > > the mainstream computing population here ;-). >> >> Besides, isn't it more exciting for the fellows to be working on >> something with a "grassroots" flavor to it than on something that >> becomes one of "several subcollections in the HCI Bibliography" (even >> if that's where it ultimately ends up going.) >> >> But then maybe now I'm being a grump. Cheers, Brad. >> >> At 11:51 AM -0400 7/6/00, Gary PERLMAN wrote: >> >I don't mean to be a grump, but this project seems like >> >the wrong approach. There are several subcollections >> >in the HCI Bibliography (accessibility, multicultural, etc.) >> >and I think it makes much more sense to integrate >> >resources into one that is already widely used. >> > >> >Also, it is ironic that your prototype site: >> > http://www4.ncsu.edu/~brad_m/UUGuide/ >> >fails the Bobby test for accessibility and >> >it does not specify a language (e.g., "en") in the HTML. >> >So, it seems like a sites for universal usability >> >by fully-sighted English speakers. >> > >> >Gary Perlman >> > >> >> Dear CUU authors, >> >> >> >> This note is a request for you to distribute the Call for Student >> >> Fellows. >> >> >> >> Student Fellows are an integral part of ACM's Conference on Universal >> >> Usability. Not only will these students assist at the conference itself, >> >> they will also be involved in a substantial effort prior to the >> >> conference to create a web resource on universal usability. >> >> >> >> Our goal at the moment is to distribute the Call for Student Fellows as >> >> widely as possible. We are hoping for a diverse representation of >> >> students -- diverse in terms of gender, ethnic background, abilities >> >> etc. >> >> >> >> The text version of this call can be found below. It can also be found >> >> on the CUU website at http://www.acm.org/sigchi/cuu/stufellows.html >> >> >> >> Being authors of CUU papers, posters, and panels, our hope is that you >> >> may know of appropriate students. The deadline for applications -- July >> >> 15th -- is fast approaching. Please spread the word about this >> >> opportunity as widely as possible. >> >> >> >> Thank you very much for your assistance, >> >> Joanna >> >> >> >> Joanna McGrenere >> >> Student Fellows Co-Chair >> >> >> >> ------------------------------------------ >> >> 2nd Call for Student Fellows >> >> for >> >> ACM's Conference on Universal Usability >> >> >> >> We are looking for at least an additional 15 enthusiastic graduate >> >> students who have a keen interest in universal usability to help out >> > > with CUU 2000. Student fellows will receive partial support to attend >> >> the conference: free registration to the conference, shared >> >> accommodations for 2-3 nights, some meals, and a travel stipend (at >> >> least $300 against receipts) dependent on distance of travel. >> >> >> >> This student volunteer program is somewhat unusual in that participation >> >> begins well before the conference. The goal is for the student fellows >> >> to assist in the construction of a website that is a comprehensive >> >> resource on universal usability. We have tentatively entitled our >> >> resource UUGuide. >> >> >> >> Gary Perlman's HCIBIB and Keith Instone's >> >> Usable Web are excellent examples of this type >> >> of resource, except that our site is devoted entirely to universal >> > > usability. >> > > >> > > With the assistance of 3 students, we have already begun this exciting >> > > project. We have created a taxonomy of universal usability and have >> > > begun to populate the taxonomy with links to relevant web sites. Check > > >> out our UUGuide prototype to >> >> see the progress we've made! >> >> >> >> Our goal is to continue to add content to the resource so that it is >> >> operational by mid September. In addition to adding content, we are open >> >> to suggestions of expanding UUGuide to include, for example, discussion >> >> forums, position papers, or anything else that would add to the >> >> usefulness of the resource. > > >> >> >> Participation in this exciting project requires a fair amount of >> >> commitment given the extraordinarily high-profile and international >> >> nature of the conference and the broad computing representation involved >> >> in the overall effort. Student fellows will be expected to spend >> >> approximately 10 to 15 hours on the web resource spread over the months >> >> of July, August, and September. In addition to the pre-conference >> >> website construction, student fellows will be expected to assist at the >> >> conference with, for example, registration, the press room, the e-mail >> >> room, childcare arrangements, and video/audio setup. >> >> >> >> Full-time graduate students and upperclass undergraduate students in >> >> computer science, ergonomics, technical communication, psychology, >> >> engineering, instructional technology, human-computer interaction, >> >> graphic design, and related areas are encouraged to apply. Web >> >> development skills are an asset but are not necessary as we have a >> >> webmaster available to work with the students. Applications will be >> >> accepted through July 15th. >> >> >> >> Application Directions for Fellowships >> >> >> >> To apply for a Universal Usability Student Fellowship, please send the >> >> following information to the address below: >> >> >> >> * your name >> >> * school >> >> * major field of study >> >> * year in school >> >> * your phone number >> >> * your addresses (both regular mail and e-mail) >> >> * a 200- to 300-word statement about the nature of your interest in >> >> universal usability >> >> >> >> We prefer that you apply by e-mail. Applications should be sent to >> >> joanna@dgp.toronto.edu. If you do not have access to e-mail, send your >> >> postal application to: >> >> >> >> Joanna McGrenere, Student Fellows Co-Chair >> >> University of Toronto >> >> 10 Kings College Road, Room 4306 >> >> Toronto, ON, M5S 3G4 >> >> Canada >> >> >> >> Additional Questions >> >> >> >> If you have questions regarding any aspect of student participation in >> >> the conference, please contact Joanna McGrenere, Student Coordinator, at >> >> joanna@dgp.toronto.edu or 416-978-1532. >> >> >> >> >> >> >> >> >> >> -- >> ............................................... >> Dr. Brad Mehlenbacher >> Technical Communication | NC State | Raleigh, NC 27695-8105 >> 919.515.4105 (ph) | 919.515.6071 (fx) >> brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m >> >> I'm a princess and I have a wand. It's in my closet. Eleanor, 6 >> ...................................................................... >> -- ............................................... Dr. Brad Mehlenbacher Technical Communication | NC State | Raleigh, NC 27695-8105 919.515.4105 (ph) | 919.515.6071 (fx) brad_m@unity.ncsu.edu | http://www4.ncsu.edu/~brad_m I'm a princess and I have a wand. It's in my closet. Eleanor, 6 ...................................................................... From perlman@turing.acm.org Mon Dec 11 09:57:45 2000 -0500 Status: R X-Status: A X-Keywords: Return-Path: Received: from jazz.cs.umd.edu (jazz.cs.umd.edu [128.8.128.127]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id eBBEviH01407 for ; Mon, 11 Dec 2000 09:57:45 -0500 Received: from jazz.cs.umd.edu (localhost [127.0.0.1]) by jazz.cs.umd.edu (8.9.3/8.9.1) with ESMTP id JAA00308; Mon, 11 Dec 2000 09:57:40 -0500 (EST) Message-Id: <200012111457.JAA00308@jazz.cs.umd.edu> X-Mailer: exmh version 2.0.2 2/24/98 To: henderson@rivcons.com, brad_m@unity.ncsu.edu, zdeb@umd5.umd.edu, danderson@pace.edu, instone@usableweb.com, rp72@umail.umd.edu, perlman@turing.acm.org, inkpen@cs.sfu.ca, joanna@dgp.toronto.edu, bill.laplant@census.gov, kent.hammond.marquis@census.gov, sharon.laskowski@nist.gov, mjr2@mhg.edu, cyt1@mhg.edu, gv@trace.wisc.edu cc: ben@cs.umd.edu, hsh@cs.umd.edu Subject: Comments on Universal Usability Template from CUU Mime-Version: 1.0 Content-Type: multipart/mixed ; boundary="==_Exmh_9387384580" Date: Mon, 11 Dec 2000 09:57:40 -0500 From: Harry Hochheiser This is a multipart MIME message. --==_Exmh_9387384580 Content-Type: text/plain; charset=us-ascii As you may know, Ben Shneiderman and I have been working together to develop a template that web site operators might use to describe the universal usability measures in place at their web sites. We introduced this template at last month's Conference on Universal Usability (CUU), and we're moving forward with the idea. Currently, we're interested in getting more feedback on the template, including its relevance, content, presentation, feasibility, and any other thoughts you might have. Suggestions for moving forward would be particularly useful: we're very interested in identifying mechanisms that would help spread this idea. We're hoping to write a short piece on the template for the ACM Interactions. Since this puts us on a tight schedule, comments provided before Dec. 15 would be most helpful (of course, we'll be interested in comments after that point as well). A text version of the flyer introducing the template is attached. This flyer was distributed last month to the attendees of the CUU conference. The template can also be seen on the Universal Usability web site, at www.universalusability.org/about/template.html Please execuse the bulk-like nature of this mail: we're trying to get feedback from numerous people in a short time frame. Thanks for your time, and for your feedback - we look forward to hearing from you. -harry ----- Harry Hochheiser hsh@cs.umd.edu Human-Computer Interaction Lab http://www.cs.umd.edu/~hsh Computer Science Department University of Maryland --==_Exmh_9387384580 Content-Type: text/plain ; name="TemplateHandout.TXT"; charset=us-ascii Content-Description: TemplateHandout.TXT Content-Disposition: attachment; filename="TemplateHandout.TXT" A Universal Usability Policy Statement for Web Sites Website operators can promote Universal Usability by giving information to users about the measures taken at their site. A Universal Usability Policy statement based on a standard template would provide users with an easy-to-read, one-page summary of the requirements and accommodations made at a given site. The checklist given below provides several categories and subcategories of measures that might be used to describe the Universal Usability efforts of a given site. Each subcategory describes the kind of information that should be provided (yes/no, lists, version numbers, etc.). Many sites will find that many of these categories do not apply. However, for those entries that do apply, site operators can increase the usability of their site by providing as much detail as possible. The current draft of the Universal Usability Policy Statement template is given below, along with an instance of that template, as created for the Universal Usability Web site (http://www.universalusability.org). We need your help to make this idea work! Specifically, we're interested in: o Comments and feedback: What's missing? What should we change? How can we improve the template? o Web sites providing their own Universal Usability Statements: If you operate a site, provide a Universal Usability Statement for your users, and let us know about it. o Support: Additional support will be required for Universal Usability Policy Statements to gain wide acceptance. If you (or your organization) would like to become the "champions" of Universal Usability Policy Statements, or if you know of someone else who would like to play that role, please let us know. Please send comments to: Ben Shneiderman ben@cs.umd.edu and Harry Hochheiser hsh@cs.umd.edu. Department of Computer Science University of Maryland College Park, MD 20742 USA Universal Usability Policy Statement Template (Also available at http://www.universalusability.org) * Browser Requirements o Versions Tested (Major/Minor numbers and operating systems) o Minimum HTML version required (2.0,3.0, etc.) o Plug-Ins required (list) o Avoids Java (yes/no) o Java version required (version number) o Avoids JavaScript (yes/no) o JavaScript versions (list) o Avoids Frames (yes/no) o Avoids Cascading Style Sheets (yes/no) o CSS Features (list) o Avoids ActiveX (yes/no) o Avoids Layers (yes/no) o Avoids Cookies (yes/no) o Avoids multiple windows (yes/no) * Basic System Requirements o Operating Systems that the site has been tested on: (Win, Mac,Unix,Linux + version numbers) * Input Devices o Mouse requirements (3rd wheel, etc) o Navigable with Keyboard only (yes/no) o Compatible speech recognition products (list) * Display o Screen Resolution (minimum and recommended) o Designed for fixed width (yes/no) o Screen Sizes designed and tested with (list) o Hand-held devices supported/tested (list) o Mobile devices supported/tested (list) o Presence of alternative depictions (for screen readers) (everywhere, nowhere, etc.) o Do all non-text messages have text equivalents? o Font sizes used and tested (list) * Audio/Video o Types of audio/video output (list) o Alternative labels/description or other displays for audio/video data? (yes/no) * Network Connection o Maximum download size per page (KB) o Minimum & recommended connection bandwidth (14.4K, 28K, 56K, DSL, Cable Modem, etc) o Network access speeds tested, along with average/expected times for each speed (list) * Access for users with disabilities o Text only version of site (yes/no) o Alternative browsers supported (and tested) (list products and versions) o Screen readers supported and tested (list) o Accessibility validators used and conformance levels (list) o Reading level assumed (Fogg Index or other measure) o Tested for color deficiencies (color blindness) (yes/no) o Screen magnifier software tested (list) o Braille keyboard support (list products) o Can users turn off rendering features that can affect usability? (yes/no) * Diverse Users o Languages supported (list) o Languages supported via inline translations (list) o Tested on both left-right and right-left languages (yes/no) o Translations supported by Alta Vista translators (Systran) (yes/no) o Education Level Required (grade level) o Novice user testing conducted and results (yes/no) o Experience required (description of skills and assumption) o Other user background assumptions (describe) o Other internationalization support (describe) * User support o Email response expectations (e.g. response guaranteed with 48 hours) o Phone support availability (hours, estimated wait times, costs) o Online communities, newsgroups provided (list) o FAQ provided (yes/no)? * Contact Information o Webmaster Name, Phone, Email o Date of last update for this notice Universal Usability Policy Statement for www.universalusability.org * Browser Requirements o Versions Tested: * Windows Internet Explorer 4.0 * Windows Netscape 4 * Macintosh Internet Explorer 5.0 * Macintosh G3 Netscape 4.75 * Linux Netscape 4.61 o Minimum HTML version required: 2.0 o Plug-Ins required: None o Avoids Java: Yes o Avoids Frames: Yes o Avoids JavaScript: Yes o Avoids Cascading Style Sheets: Yes o Avoids ActiveX: Yes o Avoids Layers: Yes o Avoids Cookies: Yes o Avoids multiple windows: Yes * Basic System Requirements o Operating Systems that the site has been tested on: * Windows 95/98/NT * RedHat Linux 6.1 * Input Devices o Mouse requirements: None o Navigable with Keyboard only: Yes * Display o Designed for fixed width: yes o Screen Sizes designed and tested with: 768x1024 o Presence of alternative depictions (for screen readers): everywhere o Do all non-text messages have text equivalents? Yes o Font sizes used and tested: Arial and Times New Roman, all fonts relatively sized. * Audio/Video o Types of audio/video output: None * Network Connection o Minimum & recommended connection bandwidth (14.4K) * Access for users with disabilities o Text only version of site: yes - text only o Accessibility validators used and conformance levels? BOBBY, Priority 1 accessible. * Diverse Users o Languages supported: English o Translations supported by Alta Vista translators (Systran): yes * Contact Information o Webmaster: Brad Mehlenbacher, brad_m@unity.ncsu.edu o This notice last updated 11 November 2000 November 16, 2000 Universal Usability Template DRAFT 1 --==_Exmh_9387384580-- From perlman@turing.acm.org Wed Jun 6 15:15:36 2001 -0500 Status: R X-Status: A X-Keywords: Return-Path: Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f56JFaV01850 for ; Wed, 6 Jun 2001 15:15:36 -0400 Received: from instone.org (instone.org [161.58.216.245]) by mail.acm.org (8.9.3/8.9.3) with ESMTP id PAA57122 for ; Wed, 6 Jun 2001 15:15:49 -0400 Received: from [205.133.8.128] (tol128.8.ppp.toast.net [205.133.8.128]) by instone.org (8.11.2) id f56JFl288676; Wed, 6 Jun 2001 13:15:48 -0600 (MDT) Mime-Version: 1.0 Message-Id: Date: Wed, 6 Jun 2001 15:19:15 -0400 To: perlman@acm.org From: Keith Instone Subject: uu & hci bib Content-Type: text/plain; charset="us-ascii" ; format="flowed" Back when the students did universalusability.org, there was some talk about leveraging HCIbib. Never happened, but are you still interested? I am in the early stages of asking SIGCHI for some money to re-do the uu.org site, and I see a big role for a bibliography in it. I'd prefer to link to HCI bib for everything (or a lot, at least) rather than trying to re-invent a whole new bibliography system. In essence, a UU bib is a subset of an HCI bib, or maybe just a new classification of it. Are you interested in helping out? Standard "if I can, if it does not take too much time, etc." are assumed. Keith -- Keith Instone - keith@instone.org - http://keith.instone.org/