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From perlman@turing.acm.org Wed Aug  8 08:36:03 2001 -0400
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From: Marian Williams <williams@cs.uml.edu>
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Subject: Hi and thanks
To: director@hcibib.org
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Cc: williams@saturn.cs.uml.edu (Marian Williams)
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Hi, Gary.

Just wanted to say thanks for all of the work you have done and
continue to do on the hcibib.  It's a wonderful resource.  Don't 
know what I'd do without it!

Marian

From perlman@turing.acm.org Tue Jul 31 22:46:42 2001 -0400
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Date: Tue, 31 Jul 2001 19:44:01 -0700
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From: "Dr. Mansour Rahimi" <mrahimi@rcf-fs.usc.edu>
Subject: A Breath of Fresh Air
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I visited your web site for the first time, this morning. Just by looking 
at the list of items on the front page, I knew that I am looking at perhaps 
one of the most valuable resource sites on HCI.  I haven't been able to let 
go of your site since then.  Thanks and more power to you ...

Mansour Rahimi, PhD
Associate Professor
Industrial and Systems Engineering
University of Southern California
3715 McClintock Ave.
Los Angeles, CA  90089-0193
Email: mrahimi@usc.edu
Tel: 213-740-4016
Fax: 213-740-1120
www.usc.edu/dept/ise

From perlman@turing.acm.org Wed Aug  8 11:51:45 2001 -0400
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Subject: Re: Establishing internal UI standards
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Thanks, Gary, for your quick and very helpful reply.  I do see some areas
of progress and your ideas fit well with what we are trying to do.
Bundling the UI effort with other corporate projects has a lot of promise.
When I get it all figured out, I'll let you know.  You brinbg up a couple
of good points related to training and how much work it will take to
migrate to a new UI.  I've used your bibliography extensively.  It's very
helpful. Thanks for creating this.

Phil



                                                                                                                
                    "Gary PERLMAN"                                                                              
                    <perlman@turin        To:     prmartz@beckman.com                                           
                    g.acm.org>            cc:                                                                   
                                          Subject:     Re: Establishing internal UI standards                   
                    07/31/01 03:50                                                                              
                    PM                                                                                          
                                                                                                                
                                                                                                                




Phil,

I am currently working on the same problem, although with
different interfaces from different parts of the same company.

My immediate reaction is to ask "If you figure that
out, will you let me know how?" :-)  It's a difficult problem.

While I remember, Dave Woods at OSU (Ohio State) is an expert
on medical system user interfaces.

With everyone doing it right, which seems better than some
group thinking they have got serious problems, I think you
need to try to involve stakeholders from all areas, which
is easier said than done because they need to gain awareness
of what others are doing.  Call this group of stakeholders
the UI Group.

While I remember, keep in mind the installed bases of users
of these different products.  Will a radical change alienate
users if only because of the training demand.  I've seen
at least a few mergers where the same company sells very
different UIs to different market segments.

Different implementations will differ in how easily they
can change, and the cost of change (in time, effort, stress,
lost opportunity for other work) will need to be worked in.

One approach that I am finding works is to bundle a corporate
UI rework into other corporate goals.  In our case, it's
internationalization and accessibility (section 508).
Maybe you can find a way to amortize change over several goals.

Back to the UI Group.  Maybe let them come up with ways to
share methods, standards, and ideally software tools.
To motivate them, I'll blindly suggest some usability
tests to see which UIs are more right than others.
That alone might motivate some change, and it would help
the UI Group become familiar with the different products.

Well, that's all I can do right after dinner.  I do not
have any specific books to suggest -- most of the work in this area
is done by consultants.  If you go to my hcibib.org site,
you can get a list of consultants in this area.  I can
recommend some, but most are unknown to me.  If you want
to stick to books, my recommended readings are available
at hcibib.org, and you can also do some online research there.

Good luck!

Gary

On Tue, 31 Jul 2001 prmartz@beckman.com wrote:

> Gary Perlman,
>
> I saw your excellent list on HCI on amazon.com.  I'm an ex-software
> engineer, now a manager, who has been given a challenging UI
> standardization task.  If you have the time, I would appreciate a few
> suggestions from you.
>
> The problem:  I work at Beckman Coulter, Inc (California), a manufacturer
> of medical innstruments.  We recently acquired Coulter (in Miami), and we
> acquired another medical instrument company in Minnesota.  Each company
has
> a different style, look, etc for their instrument interfaces.  All are
> based on MS Windows.  I've been given the assignment to develop company
> standards for UI look, feel, and work process so that the systems the
three
> groups provide will look like and act like they come from the same
company.
> Since each site believes they are doing it "right", I've been trying to
> find external sources, research, standards, to serve as guidelines for
what
> all the groups should be doing.
>
> So my key question is what sources would you recommend for detailed,
> specific guidelines or standards on effective user interfaces?  In
> particular we are struggling with screen layout, touchscreen design,
fonts
> and font sizes, navigation techniques, and a whole bunch of other issues.
>
> Regards,
>
> Phil Martz
>
>







From Rl.Grubbs@TTUHSC.EDU  Mon Nov 11 11:44:17 2002
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Gary, you have assembled a great set of resources.  Thanks for
http://www.hcibib.org/accessibility/ <http://www.hcibib.org/accessibility/>
.  What is your organization (HCI)?  I'm unfamiliar with HCI and would like
to know more.  Thanks, rlg

RL Grubbs
Assistant Professor
Rehabilitation Sciences
School of Allied Health
TTUHSC-Lubbock, Texas
1.806.743.4551 
1.866.240.1182
http://www5.tltc.ttu.edu/rogrubbs/ <http://www5.tltc.ttu.edu/rogrubbs/> 


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<P><FONT SIZE=3D2 FACE=3D"Arial">Gary, you have assembled a great set =
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SIZE=3D2 FACE=3D"Arial">.&nbsp; What is your organization (HCI)?&nbsp; =
I'm unfamiliar with HCI and would like to know more.&nbsp; Thanks, =
rlg</FONT></P>

<P><B><FONT SIZE=3D5 FACE=3D"Freestyle Script">RL Grubbs</FONT></B>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Assistant Professor</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Rehabilitation Sciences</FONT>
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<BR><FONT SIZE=3D2 FACE=3D"Arial">1.866.240.1182</FONT>
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From svdougla@wisc.edu  Thu Jul 10 10:26:32 2003
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Date: Thu, 10 Jul 2003 09:25:38 -0500
From: steve douglas <svdougla@wisc.edu>
Subject: HCIBIB Search comment
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Hi Gary - The HCIBIB is such a nice tool! I've looked several 
times,  however, for  way to display search results chronologically (or 
better, reverse-chrono) and can't find the function if it exists. Am I 
missing it?

Thanks for your work on this excellent resource -
steve




Steve Douglas, RN-C, MSN
PhD Student,  Human Factors Engineering
Health Systems Laboratory
Dept of Industrial Engineering & School of Nursing
University of Wisconsin-Madison
voice 608.265.1493  fax 608.263.5332
svdougla@wisc.edu

H6/296 Clinical Science Center
600 Highland Avenue
Madison, Wisconsin 53792-2455

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<html>
Hi Gary - The HCIBIB is such a nice tool! I've looked several
times,&nbsp; however, for&nbsp; way to display search results
chronologically (or better, reverse-chrono) and can't find the function
if it exists. Am I missing it?<br><br>
Thanks for your work on this excellent resource -<br>
steve<br><br>
<br><br>
<x-sigsep><p></x-sigsep>
<font size=2><b>Steve Douglas, RN-C, MSN<br>
</b>PhD Student,&nbsp; Human Factors Engineering <br>
Health Systems Laboratory<br>
Dept of Industrial Engineering &amp; School of Nursing<br>
University of Wisconsin-Madison<br>
voice 608.265.1493&nbsp; fax 608.263.5332<br>
svdougla@wisc.edu<br><br>
H6/296 Clinical Science Center<br>
600 Highland Avenue<br>
Madison, Wisconsin 53792-2455</font></html>

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